Trying to book Hyatt with points for the first time but the room I wanted (21k points a night) is no longer available on the site. There’s one with 36k points a night but obviously way more expensive and not ideal

I feel like no but is there a way to book the 36k and then downgrade/get a refund if a 21k room becomes available again? Tried asking an agent but they just said they weren’t sure

If that’s the case should I just book the 36k or are the odds a 21k becomes available again high?

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When in doubt also book first cancel later as soon as you see a good rate

Thanks!

Welcome to peak season. 36k probably for a suite or club access. Keep checking multiple times a day as inventory may open up for a standard room on an award.

Looking at Hyatt Ziva Cancun which I’m sure is one of the most popular and explains the low availability haha

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Just make sure you’re booking correctly. I believe free night awards need to be booked as 1 night reservations because their site sucks. Outside of that it’ll say no availability. Had an agent tell me this once.

I’ve gotten pretty frustrated recently with trying to use points/free nights with Hyatt. All of a sudden they seem to have no inventory for those rooms. An agent told me you need to book them several months in advance so no more last minute trips on points unless it’s to a place not popular.

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