United lost my son's car seat on a 3 hr flight. It was registered as a checked luggage with the proper csrseat tag and everything. After following up with an agent after we landed, they said it stayed in EWR and they are working to get it shipped to me in the next day or so while I'm on vacation.
Anyway to get points for the inconvenience, I'm Premier platinum if it matters.

They did give me a free loaner carseat until mine arrives but it's kinda crappy tbh.

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You might spend more time on hold, talking to a voice recognition menu than it’s worth.
You get a car seat, they will send you yours, enjoy your trip.

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Do your CC have delayed baggage insurance? This would be a delayed checked bag and you can claim expenses agains your insurance

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I don’t think flight time should matter but it should matter as to when they can get you your luggage. Was there not another flight that day that the car seat could be put on?

Yea there were 4 other flights and I still don't have it yet

They gave us a $500 electronic travel certificate good for 2 years when they left our stroller at SFO on a flight to EWR… We got it within 48 hours as promised. I’m only premier silver on United for reference.

Called the premier baggage line

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