United's customer service is so bad. Tonight was the last straw. Im global services but can't keep supporting a company that treats loyal customers so poorly.Which airlines have good customer service?

like
Posting as :
works at
You are currently posting as works at

Emirates, Singapore, Thai, Qatar..... not really domestic US!

like

Honestly, the US domestic market is all as bad as each other. Delta possibly is a little better - but SFO, you're outta luck really.

like

Thanks BCG1. You sound like you work for united

like

Don't blame others for your mistakes. You sound like you are a delicate flower.

like

Delta

like

I've always very clearly been told where I'll get my bag, gate side or final destination. Little green tag vs big white barcode tag, not hard to tell the difference, especially if you're GS with all that flying. I'm callin BS.

like

@OP: sorry to break it to ya..just cause u didn't verify and check your stuff..you can't blame UA AND expect to get taken care of due to your special status! I am 1K and I love UA service, always kind people. You need to accept your mistake, live and learn from it. Would points have made you feel better? That doesnt solve the problem you were/are having! Stop complaining and understand your mistake. You must be an Partner/MD/ or SR manager--majority of you guys never accept it when you are wrong! I know it must hurt your ego and pride, but, this is life. get over your own mistakes and stop blaming others. I see higher ups do this all the time and just for reference I am in Management as well. People always treat others with disrespect especially when proven wrong and instead of learning from their mistakes..u just complain and demand free shit! Sadly this is the world we live in....

like

I had a cross country flight that got into IAD at 6pm. I was supposed to go to a client dinner at 8:30. Tomorrow I have an 8am flight to ATL. I reluctantly gate checked my bag and without asking they sent my bag through to ATL. When I went to see what happened to my bag I get the same answer I always get from United. They blame me for not proactively asking where my bag was going. Global services acts like they can't do anything either. No offer of points, empathy, anything. Told them I'd have to go out and buy clothes and they just say sorry I should have asked where my bag was going.

like

WOW. I've never had a gate checked bag go through anywhere. Was it one of those green tags?

like

Well obviously. I love flying Singapore when I can but I do a significant amount of domestic travel as well. Home airport is SFO.

Can I ask what happened?

AA has plenty of issues, but I've found their customer service to be decent, at least. What did United do?

Delta has issues too. Very inconsistent service

You should have looked at the bag tag

I sympathize with the global services. It's customer service. Not self service.

If I have two separate tickets that were booked at different times and are16 hours apart why would I even think that my bag would go to the second flight destination. That makes no logical sense.

Southwest still understands customer service

I'm with OP. The gate agent should have stated the final destination of the bag.

Related Posts

Really regret not selling United Wholesale Mortgages. Very confused on what to do with this one. Unless it gets PT it’s gonna be stuck around the 10 range. Think I may be eat the loss on first say a dividend is available

like

Best gadgets, accesorios, etc. for traveling? What are the things you always take with you when you travel?

like

MLS or CLS what the catch to travel? What are your pros and cons ?! Who do you travel thru?

like

Anyone here travel solo to Ibiza? Would love to get recs on where to stay, which clubs and raves to go to, safety and such. TIA!

like

I stopped contributing to my 401K for the last three months in order to pay off credit card debt. I am 28 and have about 68K in my 401K. Was this a smart decision? I want to get out of debt as quickly as possible and I have no student loans or car debt.

like

I have an offer and want to negotiate

1. London base salary but I have to absorb all the expenses (train + stay)
I am thinking to negotiate to

2. home base salary and have my expenses paid for

I know that's depends on the amount I have to travel (and potentially stay) but at the moment this is unknown. Past 8 months was just twice a month + 2 nights stay.

The only thing I know is it won't be every week, the return trian ticket is about £80-100, depends I could plan ahead.

I see lot of posts on hike and performance bonus.. Performance bonus is your variable pay right? Does big 4 really pay more than 100% variable pay!?

I have offer from Deloitte USI and KPMG global services. I am planning to join KPMG.. does KGS also pay good hike amd more than 100% performance bonus like deloitte?

like

Does American Airlines have any status partnerships with hotels or rental cars, etc? (Eg. Platinum Marriott will get you united silver)

like

I quit my old job but am working PT for them till they find a replacement. Apparently they could not get a refund on a flight they booked me and my manager is asking if (not me, but I can see it in Teams) I can reimburse for the ticket. It’s $800, anyone know if this is legal?

like

Do you pay your credit cards in full every month?

I ask because I’ve let my credit spending get a bit lax since moving and adopting a puppy recently, so I haven’t been paying them off in full every month like I used to (though still well above the minimum payment, and keeping utilization at 30% or under). It got me thinking about how many people adhere to this advice.

like

Anyone work at UPS (corporate side)?Thoughts on culture, compensation, stability/progression? United Parcel Service Inc UPS

like

Any beach Hotel recommendations is Malaga, SP and Marbella, SP (<$300/night could be slightly more)?
Also, im a US citizen does it make sense to get an Int'l drivers license, rent a car and drive between those places? Any easy way of getting between those places?

like

Anyone do the 15 nights mandatory quarantine in Taiwan? I need to go back for visa reasons and looking up which hotel to stay at. Thinking of staying in Marriott for the points but would love any recs! Can I use someone’s Marriott Bonvoy Ambassador Elite contact or something? Overwhelmed with this whole process 🥲

Inviting employees from Comcast offices in the United States, Comcast India Engineering Center and more to this bowl Comcast

I’m in interviews with a few companies. It was initially to see what was out there to negotiate my pay. Now, I’m seriously considering leaving my current company because of what one of the prospect companies represent: everything I want in a company/role. (Plus they reached out to me) AND they will pay me almost double what I’m currently making annually, put me in a position to advance (so many options!!!!!) and allow me to move/travel when I get ready to.

What should I do? Guidance please!!!

like

How much did you all pay for the 20 week ultrasound out of pocket? My 12 week ultrasound cost me $600 so I am guessing the 20 week one would be even more expensive. I have the high deductible plan from United healthcare.

Can someone please help me with the scope of Advisory role in Procurement Transformation team ?
Also, how is WLB and travel requirements away from base location.

like

Slalom-ers, any of you that came from big 4 or elsewhere, have you enjoyed your experience or would you suggest something more boutique to someone who is tired of travel and infuriated by scatterplots

like

I booked basic economy even though I’m platinum on delta using rewards since it was crazy cheap. Does upgrading to regular economy cost a lot? Will there be a cheapest time to move up?

like

More Posts

Does EY supports higher education in any manner like loan,time-off without resigning..

like

Need Referral at Pwc, i have the job id

like

Is there a way to practice L&E in the government realm? If so what’s a good way to find these positions? Thanks!

like

Does anyone else constantly have lint in their belly button? Can be 30 minutes post-shower, right when waking up, mid-day, it doesn’t matter.

likefunny

How long does it take to get a job , when you actively apply every day for weeks. Or better still how do I do it right?

like

Xebia people join in to pass in updates

like

My LWD is 9 nov

My supervisor has been including me in WFO roster since August, but neither did I go to office nor I cancelled the roster.
I didn't received call from the supervisor or the HR also to come to office.

Now as my LWD is near so will this create any problem in FNF ?

funny

Opposing counsel was this fine af old ass white man and I was confused. Like am I a naughty or nice to Santa?

likefunny

What is the maximum salary fixed ctc LTI can offer for P2 role?
For year of experience 4.8

like

Hey all, I have a brand who out of left field has expressed interest in using Instagram to target HCPs. Any examples or research to share that indicates Instagram makes sense strategically ?

like
like

Hello Fishes,
Just wanted to check a few things (for morgan Stanley Bangalore office):
* Have you guys started returning to the office (both IT and non-IT) ?
* Also are you still getting door to door pick-drop cab facility...?
* Last one (this one is a bit stupid😅), do they serve free meal in cafeteria ...?

Thanks

like

Hello, we've recently started a community focused on FAANG Interview preps. Wondering what kind of content people might be interested to see in such communities.

like

Anyone else using their layoff as an excuse to finally pursue a new career?

like

Should I not make money tomorrow to celebrate something some people did that will never impact my life?

funnylike

Can anyone please advise on the process of obtaining a license in MA.
I passed my exam and need an experience certificate from my former employer but they want me to send over a state application form which they would fill out but Massachusetts does not have ang such form.
Has anyone faced such issue before?

like

Any recommendation for a public place to watch the US F1 Grand Prix together with other folks who couldn’t get a COTA ticket?

like

Has anyone ever left Chubb to go to Liberty or Travelers for commercial or middle market underwriting or even a sales rep role? If so, how do you like it? Came from The Hartford and love Chubb so far, but curious to see what else is out there.

like

Additional Posts in Consulting

A recruiter at another B4 gave me a number much lower than what I’m currently making. Should I tell them how much im making now, which is admittantly at the very top of the SC band, or counter with a range that’s more than I’m making? I hesitate to just throw out current salary + 20% bc I’d be asking for almost $190k for a SC role and I know that would be quite a huge ask for a SC @ B4, even for tech

like

On the bright side, if Trump was president, we would be invading Ukraine now. The US and Ukraine are already winning.

likefunny

Has anyone used gliders that stick on tyres of office chair, for better movement over the carpet?

like

What would incentivize you to go back to the office or client site?

like

When an interviewer asks you to summarize your resume and you’ve been at 5+ consulting companies, what level do you tell the story? I want to touch on accomplishments and maybe one complicated project at each but I feel like it’s lengthy.

like

What is reputation of Slalom Consulting in technology engagements? Considering a jump but not sure how they rank relative to B4 or Accenture - any insights are appreciated

like

Deloitte any fish with thoughts or information about the Global Strategy & Innovation team? Interviewing for the Manager level role and want to make sure I know what I’d be getting into

like
like

Are there any good movies or novels that show skill development - like follow through? Self-management? Money management? I read a lot of self help books so I know a lot of the theory, and books peppered with examples help, but I feel like most 1 paragraph examples don’t five justice to how hard it may be to change a behavior.

like

Automatic red flag to have an engagement kickoff just before the holidays, receive emails at all hours of the day (to include weekends/holidays), be told there’s a lot to do but “it’ll be a great opportunity”, and then be told leadership wants people to prioritize work life balance? Figured I’d be looking for an exit soon, but this just pushed it up.

likefunny

Anyone can share entry level comp at ERM Group?

OTS is growing rapidly and leadership has asked us SMs to assist with recruiting. One of our needs is for cybersecurity and data privacy consultants interested in M&A e.g. CISSP, CISA, CIPP, CIPM, etc

like

Curious is anybody seeing layoffs in consulting? How busy are your cyber practices?

like

When did you put company email on your personal phone? First year? Second year?

like

Does anyone else think that PwC allowing all US employees to work from home indefinitely is BS?

likefunny

What are the best consulting firms in Europe to do AI strategy work in public sector? I have Canadian experience and I’m looking to move geographies.

like

Best way to study for Deloitte case study? Specifically for GPS

likehelpful

Would love to get your input on this but how do you guys feel about consulting, especially with a STEM background? I have worked on studies where we make recommendations that anybody with a basic scientific/engineering knowledge will say “yea, no f-ing sh*t. We want to do that too. But it’s impossible to achieve from technical perspective with the money we have. You don’t think we already thought of that?”

likesmart

Can you still get promoted on time if you don't meet the utilization metric during promotion year?

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal