{ "media_type": "text", "post_content": "Water leaking from the ceiling and dripping on the bed. Unable to change my room because fully booked. How many points ?", "post_id": "5c9301c90b74b200215166cf", "reply_count": 3, "vote_count": 2, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting" }

Water leaking from the ceiling and dripping on the bed. Unable to change my room because fully booked. How many points ?

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They should pay to place you at another hotel in the area, or comp the nights.

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If you’re at a Marriott I suspect they offer you 5k which isn’t enough, but seems to be their approach

Full comp if they can’t fix the problem within 12 hours, or move you to another comparable nearby property at their expense. You can’t reasonably be expected to stay in a room with water dripping onto the bed.

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