{ "media_type": "text", "post_content": "We got a staff a few weeks ago and he is really dumb with Excel and any other software (I’m sorry to say that but he really is). He’s fresh out of college less than half a year ago. I worked with several new staff before but I’ve never had someone like this. Am I being too harsh if I request to roll him off soon?", "post_id": "606bcc0c0bbab1001c83889a", "reply_count": 114, "vote_count": 25, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting", "feed_type": "crowd" }
null

We got a staff a few weeks ago and he is really dumb with Excel and any other software (I’m sorry to say that but he really is). He’s fresh out of college less than half a year ago. I worked with several new staff before but I’ve never had someone like this. Am I being too harsh if I request to roll him off soon?

likefunny
Posting as :
works at
You are currently posting as works at
Highlighted IconHIGHLIGHTED

Okay. Given the drama on this post. I'm going to say this differently.
Everyone has talents, passions and different levels of drive. Clearly this kid is talented, hard working and capable, otherwise would never have gotten the job. Maybe excel isn't their thing, or they are having a hard time grasping the concepts behind what you are looking for.
You've already spent ample time working with them to communicate your expectations. So at this point, it might be worth sitting down with them as a mentor to understand their skillets. If you judge a fish by its ability to climb a tree, it will always look like a failure. So let's do what's best for this kid and not put unreasonable expectations on this one singular skill (which ain't curing cancer anyway), and instead help them find their passions and leverage their talents. You can always get a different BTA for the excel work.
This is true leadership. Taking that second glance and a moment of kindness to put a person in the right role where they can shine, gain confidence and reach their true potential. Whether a different task on this project, or a referral to a different one. Someday when kid is successful, he'll remember what you did for him, be grateful and pass it on to the next generation.

likeupliftinghelpfulfunny

Ample time /= “a few weeks”

likesmart

As a JD hire, my excel skills are far below that of most at the Firm. And in my interview I was honest about it. My strengths lie elsewhere. I’m upfront about it on every engagement or potential engagement. I counter that with “however, I can help with X,Y, and Z” either due to legal skill set or past engagement experiences. On one certain engagement I was the “go-to” on every technical analysis because I knew the ins and outs of the law better than anyone. I was performing at a level I didn’t know was possible without the technical excel skill. Other individuals were the go-to resources for the excel pieces. We worked like a well oiled machine and made a great team. All that to say, there’s PLENTY of folks that don’t enter with good excel skills. They learn along the way, with support from good leadership. It’s frustrating I’m sure, and I feel horrible everytime I admit I’m not the best at excel. And I bet this person may feel the same. But being patient and giving them the chance to improve weaknesses while adding value with their skills goes a long way. If there’s a way to help while moving the project forward, do that.

like
Recent IconRecent

Did anyone... show him how to use it? Point him to training materials?

likefunnysmart

Hello. My name is Ingenious Idiot.

I am not tc savvy, hate self-help and prefer to be shown. I need a couple instances of hand holding, then I’ll get it right. With everything else... I promise I’m a whiz. My brain just works different high IQ low tech-Q LOL.

likesmartfunny

Which firm is this, just so I know I have a shot at getting in?

likefunny

Yeah it is harsh. I don’t expect anything but work ethics at that stage in someone’s career.

like

Trust me, I know but that’s part of being a manager.

like

I would've said yes to your question, but you mentioned several times in this thread that he has a great work ethic, so you know he's at least trying. I think we're all going through some pretty challenging times... try to be a little more kind/patient and help folks in need. If his attitude is positive and he has a good work ethic, that's 90% of the battle right there. Just be upfront with him and provide constructive feedback as much as possible.

likeupliftinghelpful

Same with Deloitte, Dir2, But I think you caught my drift.

Don’t ruin the kid’s career. Just spend some extra time and train him. Don’t act like you’ve never been slow at picking up a skill. Treat him how you’d want someone to treat you. I have very little tolerance for poor work ethic, so if that’s the case here then ignore all of this and role him off. But if he’s trying and putting in the extra hours to learn he doesn’t deserve to be known as an under-performer this early in his career

likefunny

If he’s less than half a year out from college, I’d cut him some slack. What resources are at his disposal to help him do his job better? This includes mentors and peers who can teach him the skills needed for the project. There’s a difference between an individual simply just being a lost cause even after getting directions vs eager to learn but missing guidance and direction from his superiors.

like

Thanks that’s really helpful

Roll him off not because he’s trash but because you and your project have unrealistic expectations of a college grad!

likefunny

I bet he felt worse than how you felt... can you give him some time to get on a course or live training or something? He’d be much appreciated it

like

Yeah I’ll definitely think how I can structure my feedback better to make it constructive

Thats poor leadership skills i see on your end.

like

Hey OP! Kindly give them a chance. Help him out in any which way you can. If they are proactive and understand your requirements for them they will learn it and present you satisfactory results.

I was that guy once but my manager gave me chance and I proved him right and he is my mentor although we are both at different companies

like

Im sorry that it’s frustrating but also another thing to keep in mind is that they don’t have us sitting next to them to ask us every little question like we used to in the office. I heard a lot of associates feel bad about asking too many questions or are afraid of sounding dumb so they’re not raising their hand. Maybe offer a working session without video so he can ask you any questions he needs next time, and if he doesn’t ask any then you got a starting productive feedback point.

like

I would never roll someone off for a skills gap unless that gap was actively endangering delivery and it was impossible to cover the risk. I might ask their practice area to refund some hours or subsidize training. I roll people off for endangering the client relationship, being a jerk or otherwise causing team issues. But if you cannot mentor and grow skills it’s very tough to build a team for the long term. Skills are easy to teach, attitude, drive and human factors are not.

likehelpfuluplifting

Thank you so much. I think it’s leaders like you who motivate young people to improve themselves.

like

Wow, I see there’s a lot of very patient leaders here. I have not had many of you in projects I’ve been on, I’ve been stuck with the PM1s of the consulting world

likefunnyhelpful

🤣🤣🤣🤣

like

Just to give an update to everyone, I followed the advice here and gave him feedback in the form of a really nice conversation. He took it very nicely. When I asked him if he wants to stay on our project , he told me he was going to make more efforts to improve these technical skills and he’s interested in staying on our project. Here is the turn - some time later, he told me that he changed his mind and technical skills are not what he’s interested in and wants to roll off. So I announce that the side of rolling him off wins (joke on me though)

like

SC1 yeah I get what you’re saying, but idk if it was the most appropriate way. Personally if he said that to me, I’d really question his commitment/ability to do this job. Didn’t really paint himself in the best light with that one🤷‍♀️

like

Yea I would just roll him off. I wouldn’t think too much about it, you gotta remember your performance is also on the line

likesmart

Either your recruiting failed or you did. Don't blame the raw talent for being raw.

likefunny

This is where you step in as a leader. This is a training opportunity and is also part of your job description to grow your practice and grow your company. This time time for you to step up. 

like

Just reading the way OP is talking about this person, yeah, rather unlikely they’re that kind of leader.

like

During an externship in college I completely bombed at Excel. Basically solution my boss was looking for was just a pivot table but all I did was color code the headers (lmao).

Graduated, mastered excel, learned multiple programming languages, learned stats, learned ML. Now going to a FAANG as a Data Scientist.

Never know somebody’s potential ¯\_(ツ)_/¯

like

I bet you are really dumb lol

likefunny

You shouldn’t expect anything from people <6 months in. Especially if he started while wfh, that’s tough. People come in with different skills.
All my internships had been in research science. The first time I ever made a slide my manager literally had to ctrl a, del the entire thing. I needed some coaching but ended up being a top performer.
Poor excel skills are like the most teachable thing. It‘s not like you’re trying to teach him intrinsics or client hands

like

Count your blessings, I had to teach a new hire, twice, how to use outlook and schedule meetings by screenshare. Excel, nope never even got there.

funny

Okay now that’s something one can and should learn on their own.

like

Additional Posts

What would be a good gift for a female friend? We are very close and she’s pretty much my best friend in the US. Last year I got her L’Occitane en Provence gift sets. Short in ideas this year 🤦🏻‍♀️

like

Advisory role at Deloitte as Manager 1 with 10 to 12 years in Project Management and with multiple certifications. I’ll work on non federal related projects (mostly banks). How much should I ask for?

like

If I directly bring a new project or client into the agency, is it reasonable to ask for % commission of their SOW? Or at least, some sort of bonus?

like

Buyside Investment management comp seems so hush hush. Looking to leverage this group to uncover some comp numbers.

Investment associate? Research analyst? What's the comp like? Base/Bonus

like

Is Shkreli going to get off? Thinking he actually might.

like

When negotiating an offer for a position where I’m taking over someone’s role, would it be appropriate to ask the recruiter what that person currently makes or what their salary was when he started? I just feel like that would be the most fair haha

like
like

Any counter-intuitive career advice?

like

I want to get a more defined idea about business development manager salaries. Who wants to share his/her knowledge about this? Many thanks.

like

I now understand the hype about pumpkin spice drinks.... Might be over hyped but they are fire

like

How do you know what to learn to keep improving one's skill?

I don't have a mentor or someone who can guide me. Now I am in a position where I'm not sure what I should be improving. Also, the most frustrating part is that I am still a junior and there should be room for improvement.

like

Does anyone have any insights into CFGI accounting advisory (comp, wlb, work, culture etc)? A recruiter’s reached out to me and I’m tempted to make the switch..

like

Anyone willing to share base and bonus at Deloitte GPS (Advisory) ?
Specifically for Mid level Manager.
Analytics background. DC area

like

Anyone Deloitte that recently left send back their $500 WFH peripherals? My offboarding checklist makes it look like I need to but what if I want to keep? Seems like a pain to send back then rebuy the same exact setup...

like

Seriously, don't yell at a Southwest stewardess... What have they ever done to you?

like

Has anyone filed through H&R Block when they needed to repot crypto gains and interest distributions? I don’t want to use the option they provide at the beginning where you insert each transaction one by one (seems like a nightmare). Is there another option where I can just input my consolidated gains/losses and total distributions for the year?

like

I recently cancelled a trip in the AA app and they refunded me in the form of a flight voucher. I don’t fly AA often and don’t really want the value of the ticket locked up with AA that I may not use for a while. Is there anyway to get that refunded back to either my card, or my bank directly? Some ideas I’ve come up with besides calling and asking, is to book a flight that is more then the voucher and then trying to refund all back to my card, but I don’t know if that will work....

like

i got a call from amazon.I am from data engineering background .Can someone guide me what to expect?

like

I work with only inbound leads. Feeling I’m in a cycle with no outcome reaching out to the accounts with no responses. Any advice? Thank you :)

like

Where do you buy luxury designer for a discount? Is there a website that lets me know which sites/department stores are doing sales etc?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
Download Fishbowl to see what others are saying
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the Fishbowl app

For account settings, visit Fishbowl on Desktop Browser or

General

Legal