What are some ways your firm is combating capacity issues outside of attempting to hire more staff? For my firm, it feels unlikely that we will be able to rely solely on hiring to solve our capacity issues for the upcoming year. I’d like to get some ideas now before we blink and it’s already busy season again. I know this is a pervasive issue that a lot of firms are facing, so just wondering what people are doing/seeing.

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We are doomed in the next 5-10 years. That’s the truth as much as it stinks.

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Same story as Tax SM1, except I already left for industry. Best decision of my career.

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Outsourcing is the only other alternative.
I am not saying it's the solution, because it definitely has its drawbacks (efficiency, quality, price going up)... but it helps some.

Besides this... don't know. 😞 I lile my team, clients and firm... but I don't see a solution anywhere in sight.

It's killing us all. Being overworked lowers the product quality. I can't think straight when I don't sleep. Efficiency goes down. Hours go up. Pay needs to go up, which will increase the price to the client. WTF knows where we're heading?!

We're definitely in trouble.

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My firm already outsources I think as much as we reasonably can so it feels like there’s not anything we can do in the short term, which is terrifying.

I think you’re right about pay needing to go up and inherently fees increasing. I just wonder how long that will take.

Ignoring the issue and hoping that whatever seniors/managers are left will pick up the slack again and again and again.

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You think partners are willing to take a pay cut? lol.

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Haha definitely not. They’ll just raise fees.

Need to pay big retention bonuses that lock in staff/managers for at least 2+ years

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In a surprising turn of events, the partners are getting serious about firing our not-so-great clients, so that’s a start!

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Have you looked into hiring less competent staff and training them?

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