What do you do with a leader that you support who’s somewhat unresponsive and doesn’t always respond to your emails or texts?

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I avoid emails at all cost. If you manage your execs inbox I’m sure you see how many they get a day, it’s impossible for them to keep up and prioritize all of that.
For my exec, I created a one note notebook that I shared with them. I then added a link to that notebook in a recurring calendar invite on their calendar everyday at 6:30 AM. This is not a meeting it’s just easy access to that notebook from their calendar which they live in.
In the notebook I have 3 columns across the page
1. High priority
2. Medium priority
3. Low priority
I also put a legend at the top that explains what each tag means. Example check box is an action, question mark is a question I need an answer to, star is for awareness, exclamation point and highlighted means it’s of critical importance and I need a response right away, red checkbox with red highlight is overdue action items
This has tremendously helped me get info I need from my exec on a regular basis. They do not check it everyday, but when I have items of critical importance and see that they haven’t checked I just send a note in teams or chat that says please see the OneNote you have critical actions or items of importance I need your input on asap.
I also rely heavily on chat and our one on ones. I tend to avoid email at all cost, they do not check their email, I do so it’s pointless. Usually if an email requires their attention I have to paste it into the one note for them to even realize it’s there.

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If something you're needing a response on goes unanswered in an email (and a follow-up email) there's nothing to do about it, your effort is documented and if something falls through, you did your part.
If you have 1:1s with this person (you should, weekly, biweekly, etc) you need to lay out how this has affected X Y and Z. Provide concrete examples.
What kinds of things are they unresponsive to? Honestly sometimes I ask a silly question to my boss because I overthink simple things and when he doesn't reply, I know it's a me-thing lol.
But if they're unresponsive to huge open items/questions that needs to be addressed with them directly.

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Ha! My boss is older and also does not respond to some questions I have asked over the years and as a result I have learned what she will and will not respond to especially because she once admitted in a joking and fond way that I sometimes remind her of her adult children and she has the same reaction of not responding to some of their emails.

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It depends on what it is I need from them. If it's a request from someone else and I'm the middleman and I don't get a response after 3 tries, I honestly tell the person who needed the info that they are in a busy time and have not gotten back to me. I then suggest that they may get a quicker response if they reach out directly (this usually only works if the person is considered around the execs level or higer). If it's something like knowing travel plans so I can suggest flight/hotel options then I just let it be. The closer it gets without items being booked, they will eventually respond. It really varies on the situation.

Most importantly for everything, I ask them how they prefer to be contacted and if something urgent comes up, how can I reach out for those important items in the event of an emergency. My biggest non responder often gets back to me within a couple weeks after a few attempts by email, but he knows I will call if something big comes up. I call and he answers right away. He has even left meetings to answer. I've only resorted to that twice in the past year, so if it happens, it's important.

Lastly on a personal note, I've stopped apologizing to others when I can't give them an answer because someone won't respond. I will let them know of delays and the status but that's it.

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The company usually doesn't care as it's mostly billed to clients. Unless there is push back from a client it's never brought up. The biggest time it actually matters is if it's international travel where they can book first class and it's for internal reasons. That being said, the biggest culprit for me is a global head and a board member. There is a lot of leeway for someone of his level.

Depends. I told a past SVP I supported that if he didn’t spend 5 minutes talking to me his upcoming multi segment international trip would be a nightmare. I had his attention. I try to put my questions in one email instead of sending several. If it’s important I text them.

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Maybe try bringing it up to them during a 1:1? I think there’s a way to bring it up without sounding or seeming aggressive.

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