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Rising Star
Swiggy. Better discounts. I find zomato to be expensive even after 60% discount than what I would've spent if I directly went to restaurant. While with swiggy certain restaurants give good discounts. They even have discounts on axis card.
Pro
Swiggy for better discounts
> Amazon pay ₹10-40
> Less delivery fee ₹28 vs Zomato's ₹35
Zomato for
> Better UX
> Reviews (others as well as we can add ours)
> Simpl payment which offer a free delivery
Zomato is comparatively costlier!
Rising Star
So prompt Swiggy!!
Swiggy..Only because of 10x rewards on diners black cc (swiggy has been regular partner of hdfc 10x reward points program)
I read up ratings and reviews at zomato but order through swiggy
Pro
@op wondering, are you a PM in Swiggy or Zomato and using this platform to gather unique feedbacks?
Pro
My intuition was correct then!
I really need the display of review feature in Swiggy as my reviews just disappear after I give a review!
Zomato
Cashback and offer, delivary charge is slightly less, complete address is visible to the delivary guy, good customer service team,
Ui - large fonts and tumbnail
Swiggy for less delivery charges as compared to zomato
Zomato
1- mostly on time deliveries
2- polite deliver person
3- customer service is fast to solve issues
4- good online deals
Zomato may be costlier than Swiggy, but they are way better to deal with.
My experience with Swiggy has been terrible.
With Zomato all my experiences have been pleasant.
Zomato. For detailed reviews, supported with images, richer UX and and also the dining details which brings some additional credibility to the preference.
Rising Star
Swiggy..for better UI and better coupons
Swiggy. Because of its clean and simple UI...
Zomato less delivery charges recently and mainly for reviews available for each.
Swiggy is trying multiple stuffs too
Talking about Navi Mumbai
Swiggy for better discounts and cheaper prices at the same restaurants.
Zomato for better customer service experience.
Swiggy after I run out of fake complaints refunds on Zomato
Neither. I live in Mumbai and most restaurants offer free deliveries. I go the old skool way - call the restaurant, place order, and wait for arrival. Most restaurants have their menus posted on their google pages. I don't need Zomato or swiggy.
Swiggy
Pro
An off mention, I use eatsure to order faasos wraps because of free delivery, cheaper than Swiggy and Zomato!
Zomato. For better customer service.
Swiggy. Even though I have both the apps on my phone. I always order on Swiggy, may be because of simple UI,better offers and faster delivery.
Zomato pro Plus unbeatable delivery offers from far off restaurants
Swiggy Instamart is also available under swiggy where you can order any grocery. Everything under 1 roof. Moreover they provide good discount as well and additional Rs.50 cashback on making payment using Cred App.