What does someone in a “Chief of Staff” role do in industry vs consulting? Genuinely curious, it seems like an above and beyond role, but I’m not sure I fully understand what those extra responsibilities entail!

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It depends on the company.

Some companies treat chiefs of staff as glorified EAs

Some companies treat chiefs of staff as "director of special projects", the person the Principal trusts to bring things across the finish line

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Booz CoS staff is a FT role and is usually a Sr Assoc or sometimes Lead Ass. They assist the SVP in communicating anything having to do with people issues, basically. Good visibility.

helpful

Totally depends on the company. In industry could be right hand to the c-suite, stand in as delegate. In consulting it seems more organizing portfolio staffing, budgets, revenues etc. Depends on the role. Some COS are very operational and others are not…

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