{ "media_type": "text", "post_content": "What has your experience been like having an SPG ambassador?", "post_id": "598e62399dd6120016e45d1f", "reply_count": 16, "vote_count": 2, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting" }

What has your experience been like having an SPG ambassador?

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She sent me a bathrobe with my name engraved on the sleeve 😍

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6/10 head, 8/10 ride, 10/10 salad toss

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Engraved? On a robe? ...that does sound very unique.

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Mine's been pretty useless, most of my requests end up going to the general ambassador hotline because they're always on PTO or leaving the office early.

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My wife and I each have an Ambassador and have found the program to be generally useless. Most of the time they are not working when we've tried to contact them - especially frustrating for last minute or overseas travel and current stays. There have been a few rare occasions where they have come through with a request, but neither of us have seen a lot of value with the program. IMO, don't go out of your way to hit 100 nights just for this. Platinum Concierge is practically the same.

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He sucks. Can barely do anything right.

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She was 🔥 🔥

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^ wha?! Now I'm interested. How many nights must one stay at SPG to get one of these?

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Lol

Awesome if you know what to expect

Helps 2-3 times per year when asked, mostly to push through upgrades. Otherwise not very helpful.

I got the robe i think 2 years back

My first ambassador sent me a Kate Spade purse for my birthday in 2013. But that ambassador left, and in recent years, nothing... My current ambassador can't even book basic reservations competently.

@EY1 100 nights in 1 calendar year. I like my ambassador - she helped me surprise my 5yr old niece for her bday (heck, even i was surprised by some of her efforts). The more you share with them about what you like/dislike, the better

Pretty useless for me.

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