What is the right way to use miles for an upgrade on American? Have enough miles for an upgrade based on the website but unsure how to go about it. Does this happen at time of purchase or closer to time of travel? And does it matter where I buy the ticket from (American website vs. an aggregator like Expedia for example?). It it matters, travel is to London from Chicago.

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You have to call in for them to apply the upgrade and pay the copay, assuming you are not buying a full fare Y ticket. You can do it whenever you want, after you purchase up to when you’re about to fly out. The sooner, the better.

It doesn’t matter where you bought your ticket but it cannot be Basic Economy, has to be AA marketed and AA metal (can’t purchase a BA flight through AA or an AA flight through BA).

DMing you.

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