What would you do about a client that never follows timelines even when it's an urgent project?

like
Posting as :
works at
You are currently posting as works at

Document EVERYTHING. Every time they miss a deadline email with revised timelines and outline the risks of continuing to miss and how it affects the work. Ask why they’re unable to meet deadlines- it might be out of their control (eg at the mercy of when their boss is available). Make sure it’s raised to your manager and account person often so you’re not blamed.
(Lightly) Threaten a change order to the client. They usually don’t want to pay 💰

like

This is the correct answer.

Eventually finish the job, then fire them. If you can of course. Do you take heat for delays or does the client take some/any responsibility?

Are you truly building enough time into your timelines for client feedback? If it’s taking them 5 days give feedback build that in and work around it.

That's not possible. We have 1 month to conceptualize and create assets for social media. Everything is time sensitive and giving them more time to feedback means less time for us to execute.

smart

Related Posts

Just moved from Big4 to law firm. When going over feedback on client work you did, that’s non-billable training time, correct? It seems obvious to me, but I don’t want to ask such an obvious question to people at my new job. I’d just like some confirmation that this is correct.

like

Hello, everyone I’m here looking for leads and/or referrals for remote program and/or project management roles… I have a background in education, retail, supply chain and construction… please if I can at least get 11 likes on this post I’d be grateful thanks 😊

like

My first lead that came organically from my brand new firm site was for a huge amount of work my guess is 350 hours. It seemed like client was price shopping, I wanted the work so I low balled them and offered to do the work for $75 an hour. I think the fair rate would have been 100-150. I think I overshot it because right after I gave the quote I was ghosted.

like

What should I do if a client staff asked for my number? There’s mutual interest. I don’t interact with them during the audit, but I just want to make sure this isn’t an immediate independence issue.

If anyone has project management open positions in their company please contact me. I recently was part of a few layoffs.

like

Hi everyone,
I recently got project as a fresher in Capgemini. I want to change my location to Hyderabad but my manager is telling it is not possible to change because the machines are in Bengaluru. How can i change my location.

like

Achievement Unlocked: cutting the pitch deadline so close that we are literally making proofing edits to upcoming slides in a live Keynote deck *during* the client presentation.

likefunnyupliftinghelpful

McKinsey & Company Bain & Company How do folks transition from MBB to PE ops post mba? Any MBB make it easier than the others? What project experience does one need? Thanks I’m advance for any insight Bain & Company McKinsey & Company Boston Consulting Group

like

I have an EdTech client looking to hire a lead designer. They're looking for someone with 5+ years experience and background in either early education or consumer mobile apps. Fully remote (US company). Great team. DM for details.

Any tips for dealing with a passive aggressive micromanager on a high-burn project?

like

I have joined cognizant on last Friday completed all onboarding formalities. How we should approach further to get project. I tried to speak (teams, mail) with my home manger but no response

How to proceed with this??

like

Are there any firms out there that actually let you take all your PTO? I hate that we have to make up our PTO to meet utilization targets. Been on a capped 40-hour project for the last two years and it’s had a terrible effect on my utilization.

Plus, any firms that don’t require more working for free (like all of our BS firm contributions here at D)?

like

What happens if I fail to clear client interviews multiple times? Will they terminate me?
Its been a month i have joined and not able to clear the client interview 😞.

What is the hike at Nagarro for a Project Manager at staff consultant level with 25lpa fixed. Wanted to understand about the usual amount we get. I heard we get in terms of amount between 1-4 lacs instead of percentage. Please advise ?

My boss is asking me to “reconsider” the way I approach a client… I am in charge of this annoying corporate maintenance thing that we do for a client (I.e., making board of directors meeting to comply with some regulatory reporting required. I always end up missing deadlines. How would you reply?

like

Any Accenture data science team is looking for resources? Please let me know. I got rolled off from my current project and looking for an opportunity.

like

Wanting to make a move and go client side/internal marketing. Any suggestions on recruiters or headhunters for making a switch?

like

If all the top consulting firms made anonymous decks or gave anonymous pitches to a client, eg no branding and the client did not know which firm made which deck, do you actually think that the client would prefer MBB?  Is MBB actually coming up with better/more innovative solutions? I feel like I see many repeat or slightly altered solutions on almost all of my cases, are these really things that people at Deloitte/Accenture etc aren’t coming up with?

likesmart

More Posts

Hi all ,it's urgent.

Will DUSI prepone DOJ to 2 months as my current company is relieving me immediately .
I joined current company 3 months back and resigned as I got better offer from D and serving 3 months notice period currently .

like

Anyone consider the bmw x7? Like it?

likefunny
like

Welcome to LTIMindtree

like

can people share their experiences for moving from L1A visa to H1B with another company? want to quit audit and look for jobs in industry.

like

I have been struggling with juggling work and caregiving for my elderly parents who are at the point where they need constant help, however they refuse to believe they need to move to assisted living. I am struggling with keeping up with work and trying to have some semblance of a life outside of work and caring for them. I understand that caring for small kids can feel like this, but this is different. There is no moment of joy, it’s all kind of depressing. Looking for some wisdom of others.

like

Voice your thoughts about internal audit leadership and passion!

like

Hello Everyone,

I have a query . I want to know about the projects in Impetus, Clairvoyant and Affine company. How are the projects. Is it pre-developed or we get from scratch?

like

Anybody just frustrated with the GC process in the US and considering just leaving?

like

Do any of you end up with days that you have no assignments? Do you become paranoid or do you relax about it? I am 4 months in a new position which was supposedly very needed.

like

50 squats today!! YAY 🎉🎊🎉🎊

likeuplifting

Does anyone know if Boston Healthcare Associates sponsors for UK to US shifts (based in UK, applying for a US role)?

like

Recent sellers: how many offers did you receive, what was list price, and what offer did you accept?

like

For lateral joiners is there any welcome kit provided by TCS?

likefunny

Good troop, bad analyst...

Please help. I spent a long time between active and ANG. I was an aircraft mechanic. I worked hard and did extra and out my heart and soul into it. Got my bachelors and then MBA from a top school, and got an investment team offer from a guy starting his own investment firm as a Senior Associate.

Two years later and it is clear I am a lousy corporate. I never know who needs to be told what. Double standards are everywhere. Any advice I’m given is another technique to

like

How can I word an email follow-up with a recruiter to let them know that I am weighing my options in regard to job opportunities and would like to keep this one on the table? I don’t want to say it exactly like that because I feel that it sounds too direct. But it’s been a little over a week since my last (final) interview and I’ve had no follow up from them. Thanks in advance!

What are some good questions to ask the bar raiser?

Looking for a job change.im having 8 Yoe as a business analyst.

Any M or Sm in this group?

No referrals etc please.

Hello folks!

I gave technical interview at TietoEVRY on Saturday. Got a good feedback from panelists. They told we will help you in so and so work and such stuff.
But haven't heard back yet from the HR yet. What should I expect now?
I know I am being a little impatient, but is there anyone here who has given the interview recently and can guide me based on their experience.

like

I have a secret clearance and am tired of A-123 work. Want to switch to commercial. Is that a good move?

likefunny

Additional Posts in Project Management - Advertising

I lost it yesterday. AMs were complaining the client's kept asking for more changes on a shorter timeline, talking about how the client just kept asking for stuff (CONTD)

like

Self improvement is high on my to do list. Any great online courses?

like

I have a creative that tells me they are “so busy” but see little output. When I ask I get a wishy washy response on completion. What’s the best way to kindly tell them to just do the work?

like

I want to leave healthcare/pharma, but I’m not sure what my life will be like...any advice?

like

What are some companies that allow you to work outside of Canada remotely?

like

Has anyone transitioned from finance to project management here? Would love to hear about your experience and thoughts with it.

like

What are some good books to read, materials or classes about how to be a more effective PM? And about communication management, recos are gladly accepted.

like

I took a JR Pm role due to lack of agency experience but I find that the other PMs aren’t doing anything that I’m not & due to lack of leadership, resourcing & foresight I have had to step up and own rooms with no mentorship/guidance. I feel like I was duped and brought in on a jr role w/regular PM asks &no aupport. I was approached by another agency for an associate Pm position. Reaching out for any advice on questions to ask to truly assess resourcing, support and autonomy at a new place. Thx!

like

What are good agencies to join as a Project Manager in Los Angeles (and which agencies in LA should be avoided)? Thinking of relocating there from NYC.

like

How do I make the leap to PMing outside agency world? Anyone know of job opps? I can’t keep this pace up, it’s killing me.

likehelpful

My company is looking to integrate slack for our creative team but they’re also trying to find software/digital template that will allow teams to submit creative requests. Any suggestions?

Every PM job posting I see in big tech/FAANG requires a MINIMUM of 5+ years experience, and a large portion even require 7+ years. Most of the associate/rotational PM roles require 3+ years and some require 5+. Yet it seems like every 24 year old I know that went to a target school is now a PM in big tech… am I the only one confused?

like

I’m all for Agile, but when you have 4 stand ups for one project... there’s a problem. Trying to coach my team that more meetings isn’t the solution, but not getting through to them. Any advice?

like

Thoughts on having a Junior PM remote? Once we are back in the office at a somewhat normal rate I’ll be interested to see how it pans out, but I know there are strong feelings on both sides about it.

like

How do you explain the difference between an account manager and a project manager to people who just don’t get it? Or better question, how do you explain the PM role at all to those same people?

like