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You’re all kind, and thanks for your insightful and supportive views on this. Also returned to say, f*ck it we won a lion today! Tomorrow is not today!
I've seen this movie! Take the high road, they're beneath you. All money is not green.
I would give them a bill for the hours you spent so far.
This happened to me this week as well!! It feels so gross. When I was an agency producer I always, always told my vendors who else was in the mix. It’s helped me to build strong relationships based on mutual respect, so when this shit happens I judge these agencies so hard. We don’t need that energy here.
Be transparent with the agency, the producer and their boss about what happened. It can be a learning moment for all, so it doesn’t happen in the future.
Nothing else to say to the agency. Plenty to say to fellow prod cos: name and shame.
I recommend "Start with No" by Jim Camp for scenarios like this
Thanks for the recommendation. I’ll reciprocate and recommend Never Split the Difference by Chris Voss.