Whatever happened to P5M at PwC?

Did tax ever reduce hours by the 1M or whatever the goal was?

Did associates and seniors tasks change to more consulting base vs compliance focused?

Did the hours reduced ever result in more work life balance with the capacity freed up or did volume of repetitive work just increase?

Did anyone that existed during that time feel the difference from the time invested?

Genuinely interested since it’s been a while since I worked there.

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I think a lot of people are really frustrated by the incessant demand to leverage down this work, bc it comes back as absolute garbage. They tell us to train the people, but the people who are doing this work are paid so little and the turnover is terrible, training ends up being a waste of time. The tech initiatives are non existent from what I see. I am actively looking for someone to help us with some reporting stuff that could really use some tech and there is no one. So we essentially get yelled at to leverage down work, to spend less time doing things, but the resources are either not there or are genuinely really terrible.

I know Alteryx and bots have definitely been used to automate tasks in Tax. But results vary. I recently had a team of Alteryx “experts” work on a project and they charged $125k of time to the code. If I had known they were going to charge that much time, I could have used one of my staff to set up the Alteryx workflow for $25k.

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