What's normal process to land a potential client? Do you show them scope and process first and then get them to sign a contract?

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I don’t know if it’s different for UX, but as just a reg AD I don’t ever give them any more than my portfolio, a rate, and sometimes a phone call to set expectation of how I work. I don’t do any work for free, ever.

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Anybody in this freelancers bowl have a response to this? 😂

So let's say it's a site redesign. Wouldn't you have to go in to audit the site a bit to scope how many hours the client should expect? And do you put together a contract to sign?

Yeah and then you’d probably want to have a phone convo to figure out what they want with this new site. At this point they should already know and have agreed to your rate though. Then send a formal hours estimate and get them to sign and return it. I don’t usually do a formal contract, just the estimate.

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