What’s the norm and expectation for client interactions at MBB for juniors (pre-manager levels)? Do you never talk in client meetings? Talk through select slides? Run the meeting end to end? Does the client generally interact with you outside of meetings?

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Depends on case. For junior members, best case is run client meetings E2E especially when it comes to lower-level stakeholders (director downwards) and expected to readily answer questions for more senior meetings or present sections but not necessary lead.

For DDs they typically wont talk.

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My very first case at BCG I owned the client relationship with a 2-star general. Other cases I’ve not even been allowed into meetings with SVPs. Most recent case, I was a regular, active participant in convos with CTO & CIO of an F500. I think it’s just hugely dependent on the case, the client, the team, and your personal skill set.

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Yes own client relationships, lead working sessions (also without supervisors), communicate directly with clients

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Second year at bain (after undergrad) and already conducted several meetings with the ceo and cfo. Not a huge client though

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That’s fair, appreciate the transparency man!

My main client was the CFO of a Fortune 500, I would own the relationship while the EM would own the CEO relationship. This was my 2nd study, it really depends on the circumstance.

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Juniors take accountability for their work. EMs should help them with presenting their work to clients. It is a part of the journey to making EM so totally agree that juniors should get involved

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I am a new PL at BCG and my C barely talks n client
Meetings so I’m not sure if that’s a general rule or he is the exception. Reading this. Should I push him for more?

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Thanks for outing me 😞

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Pre-manager level you don’t talk to clients until explicitly told so. Once I asked a question and my mgr asked me why did you ask that question lol. Since then never opened my mouth

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Which firm and region? This seems very odd. Unless this was the big steerco meeting and you were taking up valuable time with pointless questions

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Thanks for the thorough responses everyone!

I’m at Deloitte and 1 year into the job presented to C suite level clients ($1B+) range

I don’t think PC1 and C1 are at MBB, so I’d ignore them (and there is no PC title at any of the MBB).

Lol C2, I hope you are not a BA or Associate at M, I'd love to EM you. These assumptions you are making wouldn't hold in front of a client.... Not sure I'd let you present anything

All depends on the team. In general though, I have had BAs present sections of decks they own. As much or as little as the my are comfortable with

It depends. For some studies, I presented my own workstream to the client (not c-level though)

Depends on the team and talents of individual.

IMO post MBAs comfortably run meetings with VP clients on their own. Some of the pre MBA ones do as well. I’ve had multiple of them present directly present to C suite clients (not CEO though), but I always had to “run” those meetings and they presented a section.

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