What's the verdict on email usernames? I see Gen Z changing email formalities. Are we still cruising on info@website.com?

(Not sure about you, but I've been debating between contact, info, admin... and truth be told, I dislike all of them.)

Posting as :
works at
You are currently posting as works at

It depends on the brand.

“hello@brand.com” is fairly neutral, but leans friendly, youthful, and playful.

“info@“ “inquiries@“ and “contact@“ have a more formal connotation.

Also to be considered, is the website for a company, an event, or an individual (even solo business owner)?

“info@theBIGevent(.com) is a more natural thing to share for a general inquiries email for an event.

“contact@some-guys-name(.net)” sounds natural.

Look to the brand strategy for clarity and direction on the voice&feel of the brand as it talks to the outside world.

Does that start to make sense or shed any light on your conundrum?


All very good points. Integrating my authentic personality with my design has been my mission as my mental health recovers, so something as small as this I suppose sounds like a conundrum. To answer you, I don't want to be either too childlike or too stuffy. Just wanted to see if there was anything creative being done out there. I've definitely heard of those examples before, much appreciated 👍

I’ve seen a few hello@website.com


Thank you, for this new generation of decision makers I think going with youthful won't actually shoot me in the foot later on. Appreciate your two cents

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