What’s the worst thing you’ve said to a client and how or did you recover?

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I slacked something they shouldn't have seen in a moment of exasperation, and it came over on the screen share.

It wasn't too too bad but it wasn't professional.

Fortunately I do good work and cultivate good relationships, so no one said anything and I got a pass.

Generally, you get to make mistakes as long as overall you're handy to have around, and I do my damnedest to make sure people like having me around.

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Yup. Log out of everything.

My account director cried at a client

Oof. What was the clients reaction?

Most stories I have are the other way around.

Not to me, mostly to account people with me in the room.

Small agency + working with asshole clients.

Told my client my at Lyft that I couldn’t wait to get into an Uber next year when this is all over. Not terrible but probably not my finest moment

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