{ "media_type": "text", "post_content": "When rolling over 401k from ACN, did y’all have to call Alight to mail the check? I tried doing it online and they are sending me to a rollover central site that is asking for a lot of info.", "post_id": "5e71ad0c067b5c002826cf9b", "reply_count": 1, "vote_count": 1, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting" }

When rolling over 401k from ACN, did y’all have to call Alight to mail the check? I tried doing it online and they are sending me to a rollover central site that is asking for a lot of info.

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Call fidelity first (EYs provider). They will give you specific instructions on who the check should be written to. Write this info down- then call Alight and give them this info to process a check. Alight then sends you a check in the mail, you then deposit this check using the fidelity net benefits app. Alight was easy to work with- solid customer service.

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