When you’re Starwood Platinum, do you have to ask for upgrades each time? Or will the front desk initiate and offer it?

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I told my ambassador to ask every hotel I book for an upgrade beforehand. ~90% success rate

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Mine just happen. Usually first 2-3 weeks at new
a new property will be a junior suite. After you get to know the staff, it tends to switch to hand/Regis suites.

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May want to check out the app if you haven't already - I held off getting the Marriott app for awhile but you can request an upgrade on the app or see if one has already been requested for you

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I only have the Marriott app. I don't have any upcoming reservations right now but if I clicked on the reservation then it gave me to option to request services or an upgrade, and I could usually see that an upgrade had been requested

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Always ask with tact

I have the Starwood app. Where do you see that?

Get to know the people and they will take care of you every time. Suite upgrades well in advance weekly at W Union Sq for months

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