Which soft skill is most important for salespeople? I think it’s emotional intelligence, but my boss argues that it’s just straight up persuasion. I’m wondering what the fishies think?

Posting as :
works at
You are currently posting as works at

Collaboration and Project Management


Well, see, you don't agree with either of us... and you're suggesting that we could stand to work together more. ;) Come on, not the answer I was looking for! Just kidding, why do you think collaboration & project management??

In my opinion it’s the opposite of “persuasion” — rather, it’s truly listening and understanding customer needs, and knowing how to package a solution that will address those needs. This results in the best customer satisfaction and long term revenue.

If you merely use “persuasion” to sell subpar solutions at high prices, just to pad your commissions, your customers will feel like they got burned and might buy from the competition in the future.


I like that idea. Thank you! It's not necessarily a natural inclination to see your customer as a business partner, but that seems like a valuable perspective shift.

To be fair persuasion/influence is an aspect of emotional intelligence. I personally feel adaptation and being able to read the room is more important. Persuasion IMO is only the most important if it’s a shit product.


Good point! About showing value and the shit product. I feel both of those. LOL


I would say negotiation. In my opinion, negotiation covers a lot of areas that you need to be aware of to close a deal.


Ohhh, interesting. I can see that, but I think emotional intelligence is a part of the negotiation process. What do you think?

To be fair, it takes a lot of emotional intelligence to be able to persuade and negotiate with clients. Charisma is also a big factor.


That's what I was thinking. I can also see that about charisma, although I've seen some pretty introverted, quiet people excel in sales because they are emotionally intelligent.

I agree with you but your boss is not wrong either. But I also think persuasion is nothing without emotional intelligence. You can't persuade someone if you can't empathize with them. Connection sure does take you to places in this industry.


Empathy. You need to be able to understand the other person's perspective and help to address any challenges (or goals) they have in their life.


That's good! Empathy is valuable in many situations, but it's especially important in sales!

Negotiation. Meeting the client in the middle and understanding where they're coming from in a non-business related way.

More Posts

Anybody know if Deloitte has any partnerships with developers in the city on rent deals?


This morning at O’Hare, after I say “excuse me” to the couple standing two abreast on the escalator and walk by. Him: “Why don’t you take the stairs? That’s not what these are made for. “


Open positions : SQL  Developer's

Experience:2 - 5 Years

Skills- EDW Teradata/Netezza/Oracle, SQL ,HiveQL,SparkQL,shell

Location:Across India

Please DM me your updated resume if interested and skill set matches.


who did this? please stop.

Post Photo

Is Harman Connected Services a good company to work for?
Can anyone please help me out with which company would be better among Wipro/Cognizant/Harman?


There’s a role at Apple that keeps popping up in my feed. Anyone in the finance org willing to give a referral


Any recommendations for a small but effective blender? I like making shakes with ice, berries, spinach, dates, cocoa, and milk, but don’t need some massive overpowered turbine.

Based in the US.


What a week

18% of opendoor, 50% of Twitter, 14% of stripe and 13% of Lyft all in 24 hours.


Best friend is having a baby. Offered to design stuff for the shower cause I wanna help and be part of it. Theme was challenging but I made it work. Delivered first round to aunties last night.


Thoughts on best places to visit in Costa Rica? I love Bali / Tulum / Siargao if that helps - aka a surfer / yogi down to earth but fun / good food and people vibes


Aren’t associate and counsel comp cuts just socialism at the end of the day?


Anyone have opinions on the Pfizer MBA Summer Associate roles? Looking at Strategy & Consulting, Portfolio & Decision Analytics, Marketing Rotational Program - any experience / thoughts?


Recommendations on a quiet, safe, pet friendly apartment complex within 30 min of downtown? Would like to stay under $1500 for a studio. Thanks!


What did you do with your science degree?


Best health tech companies to work for? Looking for bigger companies (2K-10K employees)


First year HR Mgr in IFS.. any idea into realistic raise/bonus at this level? Tier 2 city if that makes a difference. TIA!


Has any PM here been a producer or made switches back and forth? I’m curious about this.


Good places to buy dumbbells, plates, barbells?


Additional Posts in Sales

What are your thoughts on leadership roles where you would be asked to be in the office 5 days a week… while your sales team wouldn’t be in the office


Anyone work at Hackerrank? How is it? How’s WLB, possibility of going public? @hacker Rank


Enterprise SaaS reps- are most of your opportunities coming from inbound (MQLs) or mostly outbound opportunities?


Looking for new positions in the SaaS world. Would love to know if anyone is hiring. I have 4 years SaaS experience and currently worked in the e-commerce SaaS space for over 2 years


Hey friends, I've been in sales for over ten years in retail/ hospitality.

I'm focusing my efforts to make a switch into tech sales and id like to work for AWS.

I completed a tech sales bootcamp and have purchased a couple books on sales methodology, more so enhancing sales + active listening skills.

If anybody would be willing to chat! I'd love more insight on roles Within AWS tech sales.

Care for a quick dm chat?


Hi guys looking for good fully remote companies that are hiring BDRs in EMEA?


Any advertising and media sellers out there at music focused platforms or publishers that take cannabis budgets?


Levels.fyi Top Paying Companies in the US, filtered by Sales roles.

1. Uber 2. Intel Corporation 3. VMware . Dell 5. Wipro

Dell Uber Intel Corporation VMware Wipro

Post Photo

can anyone let me know the benefits of going into security technology? More so security solutions for commercial buildings and enterprises. What are the challenges in this industry? There’s a start up contacting me and I’d like to know more


Hello all! I have an interview at Cintas for a sales position. Was curious to see if anyone has any insight or opinions on the company. Anything helps!


Hi All, looking for some ideas to create a 30 60 90 for a 2nd round interview. The role is a Channel Management/ Development role for a single partner that is a communications provider. The partner has business in SMB, Enterprise, and Pub Sector.

I'm trying to find something unique/ forward thinking that is different from what is typically said. Hopefully some ideas how to engage with the partner leadership to bring value

Anything y'all have seen that you like?


Could you share what is the average OTE for a Regional Sales Manager in the tech industry in countries within Western Europe? Also what would be the split between base salary and commission and commission percentage?

Microsoft SMB Sales Associate role.

Is this worth perusing when I already have an AE role in hand (recent offer)?

Also what sort of salary range can I expect with the role in the SMB segment?


Hi! I got an offer from Microsoft as a Solution Area Specialist •
Base salary: 77.862 USD
Base + On Target Bonus: 115.944 USD
+ On-hire Stock: USD 4,500 vesting over 4 years (25% at year 1 anniversary and 6.25% every three months thereafter)
+ Annual Stock award: USD 0-3,000 - Vesting is 50% percent every 12 months, for a total of 2 years and Company Car Allowance: 849USD per month

I have 5+ experience in IT/Tech and a master in IBE - I believe the offer is quite low? Microsoft


Anyone in SaaS sales figure out how to get commissions sent to an LLC rather than being tied to your W-2?


Hello guys,
I am new to US job market - and I have been working in B2B sales for almost 2 decades for an international ICT/Télécommunications provider in Europe.
I know that I cannot expect to start here in the US where I left my precious job as Sales Manager and I am fine with that.
But what can I demand in terms of salary (base/commission/boni) in the DC area? I am currently in the middle of an interview process and the company offered 60k base salary.
Any advise is much appreciated!


Could anyone at Microsoft refer me for a remote sales position? Preferably AE role, but I could also consider a SDR / BDR position as well.


Had anyone here transitioned from a Solution Engineering role to an Account Executive role? Interested to hear what your experience was like. My main concern is that in a sales role (other than the need to be an extrovert), the income can be quite variable so for those who have transitioned was it worth it?


Hi all - please set me straight. Am I on par with comp?

AdTech Sales - Account Executive. No experience in Sales, but was in client services with my company for 10 years.

Base 142 with 100% match, so 284 OTE. Accelerators after 100, which doubles up to 125. (101 to goal will garner 102 in commission, 105 will 110, caps out at 125 so max is 150% commission)

Q1 is looking good already so feel good about things. But curious if this is a good deal.


Does anyone here work as an independent sales consultant? Maybe handling sales leadership, enablement, rep effectiveness?

Looking for possible mentor to connect with.


New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here


Embed this post

Copy and paste embed code on your site


Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Send download link to your phone


Scan your QR code to download
Fishbowl app on your mobile

By continuing you agree to Terms of Use and Privacy Policy.

Messaging rates may apply

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or