Which tone do you find most important when serving a customer?

Hi,
I just joined a company, I liked the work as per JD, but when I entered the team, I feel there is not much to learn and grow in that particular team. There are different teams in the department in which I am hired. Can I ask the AVP of department to shift me in another team of same department, I have joined the organization 1 week ago, shall I talk to my TL before telling AVP or should not say at all. Will it create any bad image of me infront of my AVP and my TL. Plz suggest..

Employee prefers to resign instead of discussing his/her aspirations. What should be the approach to put your expectations with your Supervisor so that you can continue your association happily rather looking out without even trying within?

I think there should be more males caretakers in this world. Some of my clients just feel more comfortable with a guy and it's kind of sad how often they say I'm the only male they could find.

How do you tell Senior the work load is disproportionate amongst staff? Everyone agrees I have the most work and consistently work until 2am on tasks whereas everyone logs off at 7. I record my time by tasks and I’ve completed tasks more efficiently so I’m not slow... the tasks are 3x more. I was told this is a compliment because I’m trusted with Senior work. I don’t find this amusing or a compliment, because my paycheck is not senior level. How do I address this?

Any articles or books on maintaining a trusted client relationship? OR any pointers towards doing that?
One consistent feedback I receive is that I don't follow through on client relationship. I build tremendous trust and good will during an engagement, but I let the relationship die out once we wrap the work out. OR It is luke warm at best with a periodic email once in a while, unable to introduce people or grow the relationship.
Any help?

Got an email late last night from my partner asking where my comments were. The email was fine, but they replied all to everyone in the email. So annoyed, but also very glad I am giving notice tomorrow.

When should I tell my boss/team that I’m expecting? I’m fully remote and don’t have to worry about “showing” at work, but want to give my colleagues ample heads up without jumping the gun too soon

Any folks have tips of navigating connecting with colleagues while WFH when it’s potentially awkward and debilitating? 🥴

What would you do if you boss favors your coworker more than you?

My PA is crap. She messes up invoices, printing, and occasionally ‘forgets’ to read my emails. HR says they can’t let her go because she brings a good atmosphere and it would scare the other PAs.

I've never worked with account people who literally let nobody else on the account talk to a client unless they are present. Ridiculous.

Partners, how do you guys view managers and directors that are hungry to move up the ladder? At any point do you feel you need to protect your client relationships from your directors/managers?

Scenario, interviewing a candidate that has great experience for the role however candidate has a lot of tattoos. Nothing crazy or derogatory, would you pass on him/her? Not a customer service job either. Specially manufacturing…. Have you ever passed on a candidate because of tattoos?

Do you ever catch yourself overthinking a customer interaction for 15 minutes after a call?

Is it me or my manage? My manger says one thing and then expects me to do the exact opposite.

How do you deal with imposter syndrome? I'm a new therapist and I work with a bunch of women who have been doing this for ages. They're all really sweet, but I can't help feeling like I'm way out of my league. I mostly see younger clients which I guess works in my favor, but I just feel like I'm totally incompetent compared to the women I work with.

I want to find ways to build up team morale without resorting to clichés like a pizza party. What are some of your favorite ways to give back to employees?

What has been your best response to an annoying client?

How do you handle working for 30 and 40 year olds who know less than you?

The Coronavirus test is painful. How is no one talking about this?

Don’t come back! Do mbb

Throwing a house party? Fishes please suggest interesting party themes

Bit o’ good news… my girlfriend’s mom came to visit after 3.5 years of not wanting to meet me 🥰 and she was very nice, even brought me a gift! 💕

How can i move from development to product management?

Does anyone in the people advisory practice have a sample resume or resume tips to share ? I’be submitted my resume a few times and haven’t made it past the screening

Anyone in the suburbs find it harder to make friends compared to the city? I don’t want to move back but I don’t know what else to do..

Any suggestions for best rooftop food experience in Manhattan? Something not so popular yet must try? Thanks

Have contributed 19k to my 401k and maxed out IRA in the beginning of the year. Have been investing few k per month in my brokerage. Now that my 401k contributions will be almost 0- what should I keep on my watchlist in my brokerage to start positions in aside from vgt and vfiax which I already religiously invest in

Does anyone work at Target or CVS corporate? What is their maternity leave policy? I am currently 6 weeks pregnant, and had been looking at some of their accounting positions before finding out I was expecting.

Is everyone in EY still working from home? And if yes for how long will EY allow WFH. Like for those not in their base location by when do they need to relocate?

I joined one company can I abscond within 1 day. Please suggest flock.

Hi All,
Anyone having an idea how to build the data grid using angular or Js or Html but not by using third party grids.. it will be very helpful. My wife wants to understand a few things about it.

Hi can anybody let me know what is salary ra ge of PySpark Developer in Tiger Analytics. YOE - 5 yrs.

If I tell people I'm a writer, they think all I want to do is entertain people. But if I tell them I'm a reporter, they usually look like I'm about to ambush them with questions. SMH. They're both the SAME THING, people

Hi, As a 5 yrs experienced candidate with 9 lpa CTC how much BNP Paribas can offer maximum package?

Has anyone switched jobs on H1 recently? How did it go? Did you have to get a new visa stamp? Any troubles with traveling internationally without the new stamp?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

“No” is never an acceptable answer when dealing with customer support. Am I right or am I right?

My wife keeps commenting on how I’ve changed since getting this job 3 years ago. I know she’s right, but quitting just isn’t an option right now. Do you have advice for leaving work at work?

Our company is talking about switching to live chat because we’re all done with being screamed at on the phone. However, we know instant chat doesn’t work for all customers. Any suggestions for directing customers to chat unless they really need to call?

Which technology is best for connecting with customers. a) Live Chat b) AI Chatbots c) Community forums d) Social Media Support

Our manager just started scheduling mandatory Friday evening team meetings. They start at 4:30 and they're NEVER over at 5 like they're supposed to be. My team is thinking of saying something, but we're not sure where to start.

My friends and family have been
having trouble finding legitimate
companies that offer remote
customer service jobs. Do you have
any suggestions for entry level roles
for individuals that have 5+years of
experience in medical records, office
administration and customer
service?

Do you ever catch yourself overthinking a customer interaction for 15 minutes after a call?

People who have left customer support jobs, what would it take for you to get back into the industry?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

After you work with customer service you will never be a bad customer again.

Ways to destress during work as a customer support agent?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

What is the best way to tell customers that I will need a few minutes without making them mad? Or do you keep them chatting while you do the account stuff?

An unhappy customer demanded free items and was refused. They left my job a terrible review and used my full name (with a few personal insults thrown in). Can I do anything about this? It feels so uncomfortable.

I don’t think I can handle customer support any longer but I don’t know where to go from here. What are good career options for people with customer support skills?

How do you think rising inflation is affecting customer support jobs?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!