Why do hotel Starbucks have to suck so hard - looking at you Boston Marriott Long Warf... Literally repeated my order 6 times and they still screwed it up.

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I make it a point to use the Starbucks app. Check out how many *real* Starbucks you pass on your way to the client.

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It's times like this I'm convinced the person screwed it up on purpose because they are miserable and want other ppl to be equally miserable.

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Starbucks app cuts the line. Seriously. Nothing like hearing "Mobile order for <fill in your name>" while the rest of the poor schmucks stand in line.

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While they receive (and must comply by) Starbucks standard policy, they are employees of the hotel and therefore are not typically up to par with your neighborhood barista.

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Not at all. Should the the Starbucks at my client. Min. wait is half an hour. And they better not have more than three people in the line- then total panic breaks out....

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For the PMMs on here, where you required to travel for work pre-Covid? If so, what percentage of your time required you to be on the road? Do you anticipate traveling in the future?

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Hi Fishes,

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Travel destinations in August inside of Canada. Go!

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With the SPG and Marriott merger can you still use the SPG app or do I need to use the Marriott one?

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Anyone on Indian passport with H1/H4 recently traveled to Peru? My understanding is that we don’t need any additional documentation as long as the passport and visa are valid. Is that correct? Anything else needs to be done?

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Hi Fishes, I have H1 visa but my travel

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For bonvoy hotels, are you more likely to get an upgrade if you check in very early online, or if you wait until you’re in person?

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Thoughts on Hilton as a client?

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Was sending photos of my cat in his Halloween costume to my friend group and accidentally dropped them into the client group chat. Old-school CPG client lead was not amused. Turns out he hates cats

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Party going on at Federales, ping me on Teams for more info

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