WiFi didn't work in a 3 hour flight, no inflight entertainment sets as well, how many miles can I claim?

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Delta miles are like Zimbabwean dollars though.

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Almost every week my WiFi doesn’t work, so I contact United. Nearly every week they give me a $50 voucher. I have no idea why they won’t just reimburse the $8.99 payment but hey... I’m making $$$

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Last time I bitched about this I got a $150 voucher from united, but it was also right after the dog fuckups so they may have been playing it overly safe in ensuring customer satisfaction

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big if true!

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10k on delta or a $75 gift card to amazon

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wait delta will give you 10k miles for this? is this with or without status?

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SC3 - at some point they may ban you for abusive complains

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Got 5k miles woohoo!

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When this happens, when do you complain to? Flight attendant?

American gave me 2500 miles last month when this happened. Not sure if it was status based or what. I am Platinum.

It’s true y’all. Only twice have they given me a refund for the full flight WiFi. In my complaint I specifically note that I want a refund too

I got 15k for this same issue a few years back.

How do you all make complaints? Website? Call? Twitter? Email?

For AA, you will need to fill out the Customer Relations form available on their website

On United it’s a form as well

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