Worst client you’ve ever worked with? And go!

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I had a horrible health system client that I won’t name based in Durham, NC. I’m now a UNC fan out of spite.

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A particular division in FEMA. I was physically assaulted by a director and made a complaint to the IG in coordination with larger investigation.

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A European insurance company trying to open a new brand internationally. We spent 8 weeks helping them understand the culture, conduct user interviews, develop and test value propositions, and create new products and a robust business model and operational plan. We show the final solution using the new brand and website as a presentation device. Afterwards the CEO says “look I had my nephew make me a website and it only took him a week, I guess we didn’t need all this.” ps they launched the brand successfully using our solutions to the T.

Guessing all future work for them was blackballed

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