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This is for all things related to monitoring and evaluation’s in a call center.
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What are some of the best companies to work for as a QA Monitor / QA Analyst / Quality Assurance?

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Hi, I am a new graduate with two years of experience as a QA Tester. I am currently trying to apply for Entry Level jobs but currently have no luck. How should I improve my resume and what tools shoul… more

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Here is a Bilingual QA Analyst Position that starting pay is $50k

I need to revamp my resume but I’m having difficulty remembering what a resume should have. Any QA here wanna share their best resume details? I’m not sure what this first portion “about me” is suppos… more

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my company has just recently started using Five9. We moved away from pulling recordings and scoring them in an Excel spreadsheet, which has been an amazing jump in our productivity. So far, I seem to … more

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Let’s start a thread sharing our compensation/wages!

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