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Customer Success Managers

1238 members
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Platform for all Customer Success Managers to share their ideologies and thoughts
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Posting as :
works at Oracle
▸ Customer Success Managers
You are currently posting as works at OracleBadge Image

Is there any company which has repository of Strategy and KPIs.

Posting as :
a Customer Success Manager
▸ Customer Success Managers
You are currently posting as works at Customer Success ManagerBadge Image

How would you gauge your interview if it lasted for only 20 minutes?is the duration of the interview still a good indicator?

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Posting as :
a Customer Success Manager
▸ Customer Success Managers
You are currently posting as works at Customer Success ManagerBadge Image

Dear CSMs,

Greetings!
I am a MBA(Marketing & Sales) and B.E (Computer science) graduate with 12 years of experience in customer success roles.
What are the best certifications to pursue which will he… more

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Posting as :
a Process Expert
▸ Customer Success Managers
You are currently posting as works at Process Expert

How should I prepare for Customer Success Manager ? Please suggest..

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Posting as :
works at Newfold Digital
▸ Customer Success Managers
You are currently posting as works at Newfold DigitalBadge Image

Hello everyone! I have 6 years exp in technical support and 5 years in Key Account Management in domains and web hosting. I'm looking for suggestions and openings to keep my career going. If anyon… more

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Posting as :
works at Spektra Systems LLC
▸ Customer Success Managers
You are currently posting as works at Spektra Systems LLCBadge Image

Hello all,
Looking for refferal for 2 roles in a good company.
1. Customer success engineer - cloud
2. Technical account manager - cloud

Yoe: 2
have various cloud certifications.

Please do let me know if th… more

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Posting as :
works at Skit
▸ Customer Success Managers
You are currently posting as works at SkitBadge Image

Hi All,

Howz is HackerEarth for customer success role ?

Please give your feedbackm

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Posting as :
works at TVS Supply Chain Solutions
▸ Customer Success Managers
You are currently posting as works at TVS Supply Chain Solutions

Hey folks,

I am having approx 9 years of experience in sales and key account management. Now I want to upscale my skills to grow financially and vertically in my career and want to learn new things which can help me in this.
H… more

Posting as :
a Customer Success Consultant
▸ Customer Success Managers
You are currently posting as works at Customer Success ConsultantBadge Image

Hello there! I have 7 years of experience. First 5 years at an MNC, and 2 years in a Customer Success role at startups.

I miss the work life balance of an MNC. Are there any Customer Success roles wit… more

Posting as :
a Customer Success Manager
▸ Customer Success Managers
You are currently posting as works at Customer Success Manager

Are there any CSMs here that work at Lacework? Or know the salary they offer?

Posting as :
works at GAVS Technologies
▸ Customer Success Managers
You are currently posting as works at GAVS TechnologiesBadge Image

Posting as :
works at Xobin technologies
▸ Customer Success Managers
You are currently posting as works at Xobin technologiesBadge Image

What's the best place to explore more in Customer Success considering the industry demand?

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Posting as :
works at Concentrix
▸ Customer Success Managers
You are currently posting as works at Concentrix

Why is it so challenging for businesses to continue work from home in spite of better productivity than WFO... trying to understand plausible reasons why there is so much of insist on WFO...??

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Posting as :
a CRM Manager
▸ Customer Success Managers
You are currently posting as works at CRM ManagerBadge Image

Helo Fishes! Can someone throw light on the technical skills/ certifications required for customer success managers, specifically for Ed Tech and Healthcare industry.

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Posting as :
works at Matchmove pay pte ltd (unverified)
▸ Customer Success Managers
You are currently posting as works at Matchmove pay pte ltd (unverified)Badge Image

Hi fishes, let me know if I switch from matchmovepay to PayPal will it be good step to switch within 1 Yr 2 months? as I got an offer from PayPal with a package 2x than my current, domain Business ops

Posting as :
a Manager
▸ Customer Success Managers
You are currently posting as works at ManagerBadge Image

Looking for a referral in Adobe

Posting as :
a Consultant
▸ Customer Success Managers
You are currently posting as works at Consultant

What is your opinion on CSM Vs Account Management role?

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Posting as :
works at Brillio
▸ Customer Success Managers
You are currently posting as works at BrillioBadge Image

Shoot off your learning as a CSM in one liner on bringing more value to your customers.

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Posting as :
works at Cognizant
▸ Customer Success Managers
You are currently posting as works at CognizantBadge Image

Bowl Leader

Welcome to all the success managers who are disrupting the client handling dynamics into a more meaningful and productive way. This platform helps all of us to share our thoughts, adds value to our p… more

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