How should I prepare for Customer Success Manager ? Please suggest..

I’ve been working on making small conversations to strangers as a way to manage my social anxiety and to try to meet people the old-fashioned way, but it’s so nerve-racking. Any tips?

Hello Everyone
I have a offer from pwc for senior associate role for 6 yoe, I have another offer as well.
any suggestions pwc revise offer or match the ctc of another company.

How do RSUs/equity work? I received an offer that includes $20k equity. I'm not sure if this is good, or low, as I don't really know how the payout is calculated or given. Can anyone advise?

Ugh got another “adequate contributor” review. Feedback says I have potential/good work-ethic but not a good of understanding of procedures and auditing. Been in PA for 6 months. How do I improve?

Suggestions on where one may locate reasonably priced board games in Dubai? Somewhat random but I assume consultants play board games too

Hello Everyone

Any opening for change manager / problem manager/ profile in@barclay can someone refer me I hve 5 years of exp in this profile and I am ITIL v4 certified

Copywriters where did you meet your favorite creative partner? I’ve been at this for a long time and still don’t have a go-to I love. Hard to find chemistry and work ethic/talent in the same person.

Is it ok to take a gap year premba? How would that appear to future employers?

Worth applying for a gmat waiver versus submitting a sub-700 score or just not apply round 1 in hope score goes up?

Gmat: 690
GPA: 3.34
CPA FDD Manager effective 10/1
Post mba goal: IB

Also looking into Executive Assessment before round 1. Any advice appreciated.

Hi folks,

Can you please suggest me one best wireless airpods?

How do you get past bad experience with recruiters? Recently got an offer but the recruiter was rude from the beginning and she can't answer any questions about RSU and refuse to negotiate salary at all. The work, the team and comp seems decent but I'm hesitating because of her. Should I still move forward?

When my job is to handle all the corporations issues does it ever get hard to see the light at the end of the tunnel? Like that this business will survive? It will get its next round of funding? This litigation won’t wipe us out… something’s I just become very pessimistic about the future of the company.

I HATE my job. I've been looking aggressively for 6 months and haven't found anything. I am in the running for a job I think I'd like, but the money is not nearly what I make now. Thoughts?

🤝 PAY IT FORWARD:

What's the best piece of advice or wisdom you've received about negotiating a raise or salary? Drop it here and help another user!

What kind of raise would one expect on a normal year, assuming at one performed in the top half or second quartile? Has to be inflation-beating i suppose, but don't have a benchmark since this is my first year.

Anyone looking for WOSB sub? I have a team of experienced data scientists with years of experience. We want to pad our past performance to go after more prime opportunities.

How many hours will you bill this year? If you have ever been spoken to about needing to bring up your hours, how low were they?

*New Opening*
NYC Senior EA role supporting Head of Banking. In office role. Remote once a week.
Banking/Financial/Capital Markets experience highly preferred. Must be very polished. $115-130k yearly salary. Background cannot be jumpy.

DM if you have experience that lines up.

How can I make $140K and above w/ 5 YOE in operations, program management, client delivery? Worked in NGO for 3 years then consulting for 2 years.

Hi, just got an offer for an L5 and could use some help negotiating. I’m located in LA.

Base: $180k
Equity: $164k
Bonus: $36k

Thoughts on whether base is fair? How much can I request as a sign on bonus?

Thanks so much 😊

Are there any CSMs here that work at Lacework? Or know the salary they offer?

Hey folks,

I am having approx 9 years of experience in sales and key account management. Now I want to upscale my skills to grow financially and vertically in my career and want to learn new things which can help me in this.
Having sound knowledge of IT things. which course or area of learning i have to target which compliment my previous experience also.

I have in mind like Marketing strategy and analytics, Customer success in cloud.

Request Your suggestions on this.

Hello all,
Looking for refferal for 2 roles in a good company.
1. Customer success engineer - cloud
2. Technical account manager - cloud

Yoe: 2
have various cloud certifications.

Please do let me know if there are any openings.

What is your opinion on CSM Vs Account Management role?

Hello everyone! I have 6 years exp in technical support and 5 years in Key Account Management in domains and web hosting. I'm looking for suggestions and openings to keep my career going. If anyone has any opportunities please share.

Looking for a referral in Adobe

Shoot off your learning as a CSM in one liner on bringing more value to your customers.

Is there any company which has repository of Strategy and KPIs.

Why is it so challenging for businesses to continue work from home in spite of better productivity than WFO... trying to understand plausible reasons why there is so much of insist on WFO...??

Any guidance or suggestions for a person looking to move into full fledged CSM role from a support/retention background ?

Welcome to all the success managers who are disrupting the client handling dynamics into a more meaningful and productive way. This platform helps all of us to share our thoughts, adds value to our professional growth and also to know the best practices followed across the companies. Cheers to all of us..

Hi fishes, let me know if I switch from matchmovepay to PayPal will it be good step to switch within 1 Yr 2 months? as I got an offer from PayPal with a package 2x than my current, domain Business ops

Dear CSMs,

Greetings!
I am a MBA(Marketing & Sales) and B.E (Computer science) graduate with 12 years of experience in customer success roles.
What are the best certifications to pursue which will help grow in this field?