Is it normal for an insurance company to not have verification procedures in place to ensure proper identification of inbound callers? Literally ANYONE can (and does) call in, say they’re someone who has verifiable interest on the claim, and my company will release info to this person or add them to the claim even if they weren’t named as an involved party during FNOL. All they need is a policy number and the policyholders name, and we will add them to the claim. Same goes for emails & bills.

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Posting as :
works at
You are currently posting as works at

I worked for a standard insurer for many years. A big one. Authentication was very stringent. You needed three pieces of info. Now I work non-standard. Nobody cares.

It’s not normal. In this day and age everyone needs to be careful, especially in insurance and finance.

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I am currently a licensed insurance agent for Property and Casualty. According to my state I am exempt from the Adjuster exam since I have my 220 (Florida). I’m applying on indeed but I’m unable to get any offers so far. Any tips on openings

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Curious to hear everyone’s line of business; property/auto/bi or whatever else

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company name

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Welcome to the bowl. What lines of claims does everyone handle?

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