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For me it was smooth, they first sent the draft offer in email, and after I agreed, they sent the final offer through workday within 3 days.
What are the next step once you sign the offer ? Like will they ask for any documentation to be submitted or any thing else ?
Are you sure it is the correct HR and not some agency? Because while things can be slow to receive our office, they will accomodate requests to reshare and/or talk to you when needed
Check your spam mail..ask the resending if not received..