{ "_id": "5f889d4284e9bb002a8e864c", "_isBlocked": false, "creationDate": "2020-10-15T19:04:34.163Z", "categories": [], "description": "Platform for all Customer Success Managers to share their ideologies and thoughts ", "relatedCrowdIds": [ "5f0372b0eecc0b001af4c310", "620417e746da87002a48aecf", "60f19b15fc523b002f774065", "620419b751c087002d3bb4a1" ], "fishIconColor": "1b0b6b", "hideNumberOfUsers": false, "iconUrl": "https://dslntlv9vhjr4.cloudfront.net/bowls_images/5PmzGYSr38bkL.jpg", "rectangleIconUrl": "", "isLocked": false, "isCommentsEnabled": false, "isPublic": false, "handleUrl": "customer-success-managers", "isVisible": true, "name": "Customer Success Managers", "networkingEnabled": false, "numberOfNetworkingUsers": 18, "numberOfUsers": 355, "type": 2, "bowlType": "58e6c2e40ebdd20010849126", "bowlTypeName": "Professional Expertise", "background": { "from": "E62D42", "to": "F459B7" }, "roomEnabled": false, "requestToJoinSettings": { "isJoinReasonRequired": false, "shouldRequestPhoto": false, "isMultipleChoiceEnabled": false }, "bowlTypes": [ { "bowlTypeId": "58e6c2e40ebdd20010849126", "bowlTypeName": "Professional Expertise" } ], "suggestedIndustry": { "_id": "60f19b15fc523b002f774065", "name": "Tech India", "iconUrl": "https://dslntlv9vhjr4.cloudfront.net/crowd_images/IMtbHhFpou9sy.png", "crowdIconUrl": "https://dslntlv9vhjr4.cloudfront.net/crowd_images/qwBNWfWrlFN7L.png" }, "noIndex": false, "lastView": "" }
Platform for all Customer Success Managers to share their ideologies and thoughts
Sign up to access more conversations in this bowl 🔑

Hey fishes! Anyone know what’s the renumeration offered at Deltek for Customer Success Manager roles? Anyone who can share their personal experiences too would be awesome.

Curious to know which companies in the market are currently offering a CTC between 30 to 35 LPA for a CS role with a total exp. of 8-9 years.

Please leave the company names in the comments and help fel… more


I'm currently in the Customer Success and Customer Support Domain as with 6 years of overall experience at a CTC of 23 LPA primarily with a SaaS startup for 4 years and previously 2 years with a fintech giant.

Grad… more


Hi everyone,
I am currently working as a Client Success Deputy Manager, for a SaaS company for the past 4 yrs and now I am looking for a new opportunity. My details are as follows;

YOE: 6.5
Current CTC: 8LPA
Highest educa… more


I hope you're all doing well. I'm currently exploring new opportunities and am particularly interested in a customer success role. If anyone knows of any openings or could provide a referral, I would grea… more


Hi fishes...
Currently looking for a job..Have 13 + yrs experience in customer care department....
Any vacancy please update for kolkata location...
Appreciate CTC of 10 lakhs


Hello Fishes,

Requesting for referrals for Customer success roles. Please help me out. Any leads will be much appreciated!
Current CTC is 14,00,000
Expected CTC is 15,00,000
YOE is 4
Can join in 15 days


Hello Fishes, Requesting for referrals for Customer success roles. Please help me out. Any leads will be much appreciated!
Current CTC is 14,00,000
Expected CTC is 15,00,000
YOE is 4
Can join in 15 day… more


We are looking for an amazing bunch of high-performing, hungry individuals who are looking for a dynamic environment to work in.

We are actively hiring for Customer Success.

If you are looking for an opportunity to g… more


I am looking for a customer success role. Having responsibilities of customer success in my current organization from the last 3 years. Please suggest if you come across any opening. #csm #customersuc… more


Hey , as a customer service manager for beauty brand . The customer complaints saying the product has caused irritation and redness. How will u provide a positive resolution


Anyone from jombaym


Having professional expertise in client relationship manager, client Servicing manager, corporate sales, team management, and business development manager.

Looking opportunity in same profiles.

Having a… more

I have now 7 years of experience as Customer Success Manager, What are the skills I should go for to grow in the customer success field.

Any help or guidance on getting CSM role.
Trying to switch to CSM and looking for remote or opportunity in Delhi NCR.
Please guide.


Any guidance or suggestions for a person looking to move into full fledged CSM role from a support/retention background ?


I have a CSM interview coming up. Please share some advice to clear it.

Is there any company which has repository of Strategy and KPIs.

How would you gauge your interview if it lasted for only 20 minutes?is the duration of the interview still a good indicator?


Dear CSMs,

I am a MBA(Marketing & Sales) and B.E (Computer science) graduate with 12 years of experience in customer success roles.
What are the best certifications to pursue which will he… more

How should I prepare for Customer Success Manager ? Please suggest..


Hello everyone! I have 6 years exp in technical support and 5 years in Key Account Management in domains and web hosting. I'm looking for suggestions and openings to keep my career going. If anyon… more


Hello all,
Looking for refferal for 2 roles in a good company.
1. Customer success engineer - cloud
2. Technical account manager - cloud

Yoe: 2
have various cloud certifications.

Please do let me know if th… more


Hi All,

Howz is
HackerEarth for customer success role ?

Please give your feedbackm


Hey folks,

I am having approx 9 years of experience in sales and key account management. Now I want to upscale my skills to grow financially and vertically in my career and want to learn new things which can help me in this.
H… more

Hello there! I have 7 years of experience. First 5 years at an MNC, and 2 years in a Customer Success role at startups.

I miss the work life balance of an MNC. Are there any Customer Success roles wit… more

Are there any CSMs here that work at Lacework? Or know the salary they offer?

What's the best place to explore more in Customer Success considering the industry demand?


Why is it so challenging for businesses to continue work from home in spite of better productivity than WFO... trying to understand plausible reasons why there is so much of insist on WFO...??


Helo Fishes! Can someone throw light on the technical skills/ certifications required for customer success managers, specifically for Ed Tech and Healthcare industry.


Hi fishes, let me know if I switch from matchmovepay to PayPal will it be good step to switch within 1 Yr 2 months? as I got an offer from PayPal with a package 2x than my current, domain Business ops

Looking for a referral in Adobe

What is your opinion on CSM Vs Account Management role?

That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here


Embed this post

Copy and paste embed code on your site


Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Send download link to your phone


Scan your QR code to download
Fishbowl app on your mobile

By continuing you agree to Terms of Use and Privacy Policy.

Messaging rates may apply

Download app

Sign up for free to join this community on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or