Retail growth leader with 11.7 yrs across Telecom, FMCD, BFSI, now pivoting into tech-led Customer Success & Business Analytics. Led sales teams, franchise ops & store launches; founded a profitable fashion venture empowering 25+ homemakers. Passionate about CX, CRM & data-driven impact. Currently upskilling in Data Analytics & Gen AI from IIT Guwahati. Seeking SaaS CS, Retail Analytics or CRM roles blending ops expertise with insights to drive outcomes.
Guide me to pivot into the new role.

Is HCL calling to work from office?

Can someone refer for PWC, Deloitte, or KPMG for any tax opportunities, I have about 2 years experience in Individual tax. Didn’t mention EY because they don’t have an office by me. Thanks in Advance!

Planning a trip to Austin, young couple looking to move here from DC what neighborhoods should I see and or any thoughts on other cities to visit for the same reason.

Can someone pls explain the current designation hierarchy in mastercard like level 5,6,7 etc?

Hi All,

Is it okay to join Mastercard Project from third party payroll?

Need some help, send a dm.

Hi everyone just left my permanent role to go the contractor route. Currently employed through a staffing company so I am a W-2 but plan on going the independent route. They offer insurance and 401k. I understand I’ll need to start an LLC. Any advice or things you wish you’d have known when you first started? Would you advise I stay with the staffing? They take. 16% cut but the projects are lucrative

How much do Accenture management consultants (5-10 yrs experience) make in NYC? Thanks for any help.

Is it smart to follow up with HR with an “ultimatum” (don’t know what else to call it)? Still no decision a month after final rd, keep being told positive feedback and I’ll hear by X date but don’t...

Is there any company that hires freshers for Analytics profile who have desired skillset.??

I got selected in Infosys and offer was about to get release today but at last minute suddenly today infy HR told I was interviewed 5 months 20 days before in infosys so they cannot proceed now as 6 months cool off period. I am AWS cloud architect with 10yoe. For just 10 days difference they are stopping my offer even when I can join immediately in a week.. Please help in this situation what to do

Hi,

Is this a good time to join HP? As they have recently announced 6000 layoffs in 2 years.

What are you going to do when you are too old to work in the industry...and what age is too old?

Trying to go to Mexico on June, looking for beach and good places to party safely 😬

Has HCl reopened their offices in India. I was having hr discussion and they told office have been reopened.

Do investment and operating partners get paid significantly differently in VC? My understanding is they do in PE, but curious about VC

Hi fishes, let me know if I switch from matchmovepay to PayPal will it be good step to switch within 1 Yr 2 months? as I got an offer from PayPal with a package 2x than my current, domain Business ops

Are there any CSMs here that work at Lacework? Or know the salary they offer?

Hello all,
Looking for refferal for 2 roles in a good company.
1. Customer success engineer - cloud
2. Technical account manager - cloud

Yoe: 2
have various cloud certifications.

Please do let me know if there are any openings.

What is your opinion on CSM Vs Account Management role?

Dear CSMs,

Greetings!
I am a MBA(Marketing & Sales) and B.E (Computer science) graduate with 12 years of experience in customer success roles.
What are the best certifications to pursue which will help grow in this field?

How should I prepare for Customer Success Manager ? Please suggest..

Any guidance or suggestions for a person looking to move into full fledged CSM role from a support/retention background ?

Hey folks,

I am having approx 9 years of experience in sales and key account management. Now I want to upscale my skills to grow financially and vertically in my career and want to learn new things which can help me in this.
Having sound knowledge of IT things. which course or area of learning i have to target which compliment my previous experience also.

I have in mind like Marketing strategy and analytics, Customer success in cloud.

Request Your suggestions on this.

Hello everyone! I have 6 years exp in technical support and 5 years in Key Account Management in domains and web hosting. I'm looking for suggestions and openings to keep my career going. If anyone has any opportunities please share.

Shoot off your learning as a CSM in one liner on bringing more value to your customers.

Why is it so challenging for businesses to continue work from home in spite of better productivity than WFO... trying to understand plausible reasons why there is so much of insist on WFO...??

Looking for a referral in Adobe

Welcome to all the success managers who are disrupting the client handling dynamics into a more meaningful and productive way. This platform helps all of us to share our thoughts, adds value to our professional growth and also to know the best practices followed across the companies. Cheers to all of us..