Hi! I’m a Customer Success Manager with 12+ years in IT, blending tech expertise and client-first strategy. At Roam Mobility (Echo Analytics), I’ve driven revenue growth, built CS strategies, and improved onboarding. Skilled in HubSpot, Gong, and SLAs. Open to new opportunities—happy to connect or be referred!

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Are there any CSMs here that work at Lacework? Or know the salary they offer?

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Hey folks,

I am having approx 9 years of experience in sales and key account management. Now I want to upscale my skills to grow financially and vertically in my career and want to learn new things which can help me in this.
Having sound knowledge of IT things. which course or area of learning i have to target which compliment my previous experience also.

I have in mind like Marketing strategy and analytics, Customer success in cloud.

Request Your suggestions on this.

How should I prepare for Customer Success Manager ? Please suggest..

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Shoot off your learning as a CSM in one liner on bringing more value to your customers.

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Any guidance or suggestions for a person looking to move into full fledged CSM role from a support/retention background ?

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Welcome to all the success managers who are disrupting the client handling dynamics into a more meaningful and productive way. This platform helps all of us to share our thoughts, adds value to our professional growth and also to know the best practices followed across the companies. Cheers to all of us..

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Hi fishes, let me know if I switch from matchmovepay to PayPal will it be good step to switch within 1 Yr 2 months? as I got an offer from PayPal with a package 2x than my current, domain Business ops

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Please do let me know if there are any openings.

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Dear CSMs,

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I am a MBA(Marketing & Sales) and B.E (Computer science) graduate with 12 years of experience in customer success roles.
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