Complaint from team members during first month.

As the title says, I have recieved a complaint from an older woman I work with, regarding me not knowing how to do many of the tasks I have been assigned and not contributing enough. She has been working with the company for multiple years, this is my very first job and it's not even been 2 weeks.

She has zero interest in engaging in a simple conversation nor showing me how to improve. Just complain. I'm considering bringing up to Management.

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you can always try just your superior. let them know you would like to learn more of the tasks and get better but she wont even converse with you.

calling it tattling when youre working at a job with adults is childish. if she wants to complain youre not learning fast enough but not helping then you should let them know. you dont have to be friends but she should be professional enough to show you how to do things if she doesnt want to have to do it all.

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Hi restaurant manager 1, thank you so much for your kind input. I am glad to note that management has my back in this scenario. I have not got round to discussing this with her as I do not want to create a tense nor even more awkward situation, especially this early on in my career🤦‍♀️. It has also been noted this is a behaviour she directs towards every new, young hire so I am no longer taking it to heart. ♡ again, thank you for your response

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my opinion and my opinion only. where is the management/ supervisor when you're doing your job? an invisible manager or supervisor who does not follow up on new hires is not doing a good job either to solve indifferences at work, and most new hires are assigned someone to train them if a supervisor is not available. An employee should not be placed in a position where he or she he as to protect his or hers job. you are right you don't have to be friends at work but you shouldn't have to work in a hostile environment either.

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Unfortunately, management has not had enough time to show me how to complete specific tasks. I am relying solely on online videos to learn what I have to accomplish. I do have quick occasional talks with them regarding how I am settling in but in regards to learning, either colleagues must help me or I learn myself. I 100% agree, I have no interest in communicating with colleagues outside of work.

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Don’t go to management. Nobody likes a tattletale and it will come back on you. Try speaking to her. Try like ‘You’ve been here long enough, can you show me how to do (blank) properly. Things along that nature. Make her know you know she can teach you instead of ruin you.
What’s your job? I know new hosts can destroy a servers night. And worst part is they don’t even know.

End of the day it’s your first job, give it time. And if you’re gonna go into the food industry you’ll need a thicker skin. We are not the friendliest people and we don’t like new people as there’s such a high turnover rate.

In this industry you need to prove your useful before we friend you up. At least that’s how it is at my restaurant.

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I'm a receptionist. And my management was the one that actually brought up the complaint to me. I have tried enquiring about tasks in the past however she has made it very clear she wants nothing to do with me beside complain.

It’s not uncommon to come into something new, be it a job, or department, and have someone in the crew be “stand-offish”. Sometimes that person can see you as a threat to their ‘job security’, so they give you the cold shoulder. You can’t please everyone. If they are unwilling to assist you in being better at your job, ask another colleague to show you the ropes. If that particular person continues to complain or impede on your job, then direct I’d address it to upper management. Bottom line is, you’re there to work, not make friends. But if you can forge friendships/mentors while on the job, it should help you in the long run. I hope this helps.

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lol i know youre a child, i was referring to the other comment on the post. it was spreading misinformation to someone whos working their first job so i wanted you to know its okay to speak up. even if you have been at a job for years they are forever changing especially in retail so you will never know everything fully. its important to be able to learn from others and have that available to you.

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As this is my first job, I'm extremely unsure of how to go about this. I dont want to seem like I'm whining and am unable to deal with issues myself.

As for my 'lack' of contributions. I've been helping out with tasks I know how to accomplish. She completes the 'harder' tasks as I have not been shown how to yet. I'm pushing for training. But, the current situation just feels so unfair

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My biggest recommendation is write everything that happens with this women. It will save you in the longer run. When I say everything, I mean everything. The date, time, and what happened. Word for word as much as you can.

Maintain your composure and never allow her under you skin. If she tries to go to someone else about you, document it. If someone tells you she said something, write it down and put their name with it. There is no “I don’t wanna get in it” or they wouldn’t have told you.

If HR approached you, show them this IF there is a case. Never let ANYONE know what you are doing until at time to show the truth. But if you do something, you had better document that too. Don’t make it seemed biased.

Otherwise, go to someone in your leadership, and ask for training. Tell them how much you want to be able to contribute to the team more so than what you are doing.

Play the game but be smart.

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