Hi everyone! I'm a
Business Analyst with 3.8 years of experience, currently working at FIS Global.
My expertise includes ServiceNow, ITSM processes, Agile methodology, reporting ,stakeholder management, and end-to-end requirement gathering. l've led initiatives like automation intake forms, patching coordination, and reporting automation, and have hands-on experience in creating user stories, working with cross-functional teams. Open to opportunities-referrals are truly appreciated

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