Hi,
I'm an Immediate Joiner with 4 years at TCS, experienced in L1/L2 and emerging L3 support. Skilled in Incident & Service Request Management, P1/P2 handling, RCA support, server/service start–stop, configuration checks, interface operations, log analysis, and cross-team coordination. Strong in system/application troubleshooting, SLA compliance, and Agile delivery. Proficient in SOPs, KBs, RCA reports, ADD, CIP, KT plans, and DOU documentation. Let me know if any vacancies are available.

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