Looking for advice. I was terminated from a bank commercial financing position 2 years ago for violating the “communication policy”. Customer complained about something I said to them on a phone call. In 5 years at that bank, I seen them fire dozens of coworkers for little things, not blink an eye, just walk them out right there. I have been a professional in customer facing roles for 25 with zero other complaints. I got another bank job now. However, future job interview advice is appreciated.

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That sounds rough. Some places treat staff like they are disposable. You deserve a workplace that values context, not just compliance.

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Good for you for landing on your feet. What types of roles do you picture yourself interviewing for? That'll help tailor any advice that's given. In general, the best interview advice I have to give is to do your research. Learn as much as you can about the company so you can demonstrate to the interviewer that you've done your homework. Check Glassdoor for reviews of any company you apply to to try to get an idea of what the interview process is like, questions that get asked, etc. Lastly, prep questions of your own to ask at the end of the interview. It shows initiative and, as it's the last thing you'll discuss with the interviewer, gives you an opportunity to make a positive lasting impression.

Research the company and come up with specific questions for the interview. Practice basic questions and technical ones based on the job description. Be flexible too.

The advice I am looking for is how to reply to why I was terminated during future job interviews when I am asked why I left that specific bank job. Thank you.

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