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A community for all those who work in Community Management to connect, share, and ask questions.
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Why are some companies so resistant to having a CM?

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I need a new career and will be teaching myself. Would you suggest someone get into social media management or community management?

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I am so tired of seeing “rockstars” and “ninjas” in job ads. Is it just me or is this language a bit toxic?

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Have you ever hired a freelancer to make some memes for your community? I was thinking of trying this to get some new members.

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Half the time it feels like my job has become customer support instead of community management. Suggestions on how to bring this up to my boss?

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I have to reduce the number of hours I spend directly engaging in the community. How do you get a community to the point where they somewhat manage themselves?

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What’s a reasonable salary for an entry-level CM? I’m looking remotely, so the job could be anywhere in the US.

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Do you prioritize self-care? Work has made me so stressed that I stopped doing all the things I enjoy.

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Have you ever managed a bilingual community before? Did you separate the languages or just have people switch on google translate if they needed to?

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Has anyone moved their community from Slack to Discord or vice versa? What made you switch?

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To gain some experience I’ve been freelancing on upwork, but I’d like to find clients outside of Upwork. Where do I start looking?

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What is one lesson you learned that has made you a much better community manager?

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I want to apply to community manager jobs but my whole background is in content writing. What should I put in my application that shows I can do the job?

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People who manage youtube communities, what advice would you give a CM new to managing the platform?

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How do you celebrate new members for making their first post?

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It’s amazing the power that asking easy-to-answer questions can have on a community. It’s a great way to get nervous users more comfortable with engaging.

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How do you encourage lurkers to participate?

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We all know there’s always new developments and strategies to employ in our field, what is something that you suspect will become more prevalent in the future?

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Do you prefer working with B2B or B2C brands? Why?

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What can I do to stand out from other community managers out there?

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Suggestions on activities to organize that we can use to engage with our community?

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How do you get one of those big clients that keep you on a retainer? Every job I get is usually short-term or it just fizzles out, even when we get measurable results. So confused…

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Has anyone taken one of those social media management courses on udemy? Are they actually any good?

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What is something you wish more clients would understand about working with a social media manager?

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Would you mind sharing some of your favorite templates to create a social media calendar? General advice is welcome too 🙂

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Looking to create a survey to send out to our customers to get an idea of what kind of content they’d like to see from us. Any suggestions on high-value questions to ask?

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What kind of plans/services do you offer to your clients as a freelancing social media manager?

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Am I the only one who gets offers from clients with crazy unrealistic expectations about how fast a page can grow? Like no, sorry, I can’t get you 100,000 new TikTok followers within a month.

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Is it ever worth it to work for free? Have you done it? I’m really hoping to get things going but I don’t know if it’s okay to go as far as working for free just to get a gig

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I have a bit of experience doing social media management with online businesses but I’d like to try out working with local businesses in my area. What are some good strategies for doing cold outreach,… more

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What are some of the biggest mistakes people in our industry make when they’re first starting out?

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If you had to choose between Discord and Reddit as your main community hub, which one would you pick and why?

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What advice do you have for someone looking to one day start their own social media management agency?

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How/where did you develop your community management skillset? Any recommendations for courses to sign up for?

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What are some of the best-managed pages on Instagram? I’d like to see what the top people in the industry are doing

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How closely do you keep up with your competitors’ metrics? What kind of value do you get out of doing so?

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How do you like to respond when people feel the need to point out spelling or grammatical mistakes in something you posted? My first impulse is to be snarky about it but I know that’s not appropriate … more

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Trying to help one of my clients get rid of all the fake followers they purchased for their Insta page, are there any tools or methods to quickly identify and remove these?

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I never thought I would one day get a full-time job as a Discord moderator. All that time spent on the internet finally paid off lol

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