A Community Manager must be fully in the loop regarding a company's vision. 🔄🎯 #CommunityManagement

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Additional Posts in Community Managers

Looking to create a survey to send out to our customers to get an idea of what kind of content they’d like to see from us. Any suggestions on high-value questions to ask?

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Talking about the impact of covid on family life is big in our community, but politics is strictly prohibited. Just the mention of covid when certain members are around and it turns to politics. Time to ban covid talk completely?

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I love watching users go from lurkers to enthusiastic active participants. What do you find the most rewarding part of being a community manager?

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I need a magic spell to make employers stop asking community managers to design, manage ads and create strategies. As you read, a CM is in charge of your COMMUNITY. They're should not be doing the work of 4 people.

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What is the best way to get early adopters participating in the community before officially launching it? We want it to look like a lively place before new folks pop in.

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Does anyone here know anyone who has left their CM role? What was the next step in their career?

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What's the most inspiring post, comment, or interaction you've ever seen in your community?

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I’ve been thinking about starting a blog for community managers. What topics would you like to see covered?

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It’s amazing the power that asking easy-to-answer questions can have on a community. It’s a great way to get nervous users more comfortable with engaging.

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If you had to choose between Discord and Reddit as your main community hub, which one would you pick and why?

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What are some useful tools that you use to assist you in your management?

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We’re looking to implement incentives to encourage community engagement. We’re going to test both material incentives (product) and good ol’ fashion recognition. Which one do you think will do better?

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I was rejected from a job because I don’t have a big online presence. Why does work have to be my hobby, too? Is this normal?

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What questions should I ask a candidate during an interview for a community manager job?

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Moderators/managers for virtual communities actually have a pretty difficult job because the rules for posting have to be interpreted, there are very few hard and fast absolutes in this profession

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Where do you find inspiration for topics to seed the community with?

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I’ve started a new job and though they have a community, it has been stagnant for a long time. Would you face the change directly with a “we’re back!” style post, or just increase the activity without acknowledging the absence?

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When you’re discussing the company on community pages like reddit, do you use your own name or the company name?

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I have a bit of experience doing social media management with online businesses but I’d like to try out working with local businesses in my area. What are some good strategies for doing cold outreach, and what kind of services would you offer to entice them to work with you?

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