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Any preference in going for a start up tech vs an established tech company?

Hi everyone. It’s promotions season for my team 🙌🏼 and trying to work with HR to field the market for comp rates. Any guidance on senior CSM roles today, comp + bonus at a company size of 60 people?… more

I work in inside sales and was curious if call quotas are typical? 150 calls a week are what is expected but I have so many other tasks to take care of that I do not hit this quota. We do not do cold … more

Hi Everyone! I am currently looking to enter the Customer Success world with a Sales, Higher Education and Customer Service background. I have successfully completed a Coursera certificate to familiar… more

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How much is Samsara paying for Senior Strategic Customer Success Managers and Managers for Enterprise Customer Success Teams ? #Samsara #Customer Success

What skills would you say are transferable from an SDR role to a CSM? I would want to make a transition soon in a few months... Currently in tech. Any suggestions on where to apply?

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Hi - looking to understand some website equivalent to levels.fyi to get an idea for salaries for customer success. What… more

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How is CS hiring at your company being impacted with current economic news?

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Hello All,
Anyone trying to add another CSM to their team?

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What is everyone's ultimate career goal or trajectory in this field? Or do most people exit?

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Is anyone aware of a company looking for CSMs that would sponsor a work visa for a Canadian to live and work in the US?

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Trying to help my wife make a career change into a Customer Success role at a tech company with a strong customer facing product, and career path potential.

She comes from many years of customer service, web design and manag… more

not sure if anyone is active in this bowl, but made the move from Sales to CS in 2020! I work in the SaaS industry and our team has over quadrupled in size in the past 6 months. I am a manager and lov… more

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