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Network for black customer Success professionals, allies and advocates
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Hello everyone!

I was recently involved in several embarrassing and demoralising situations at a company conference. A non-black colleague of mine had a little too much to drink and felt it was ok to u… more

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My spouse is a black woman in pediatric nursing and she’s been unhappy for a while now and looking to move out of medicine but doesn’t want to take a pay cut. Any suggestions on fields she could explo… more

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Can we talk about being BLACK in the workplace. Its draining!! Alsooo can we talk about the COONS at the workplace. Making it harder for us!!!!

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Hello! New to this bowl. Looking for a possible remote CSM role or associate. I already have certifications in it and have done a little bit of tech sales and technical recruiting but it’s not somethi… more

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Selling 2 Sunday Tickets for Essence Fest!

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The true reason why some ppl prefer to work from home. This response is hilarious lolll but so true 😕

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I want to apply for the Google Apprenticeship for Project Management. Any advice?

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Hi everyone. I am currently a school counselor. I am considering a career change. I have become interested in CSM roles? Does anyone have experience transitioning from education to CSM. Or are there a… more

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Hello everyone am new here, I work with nonprofit organizations as a fundraising consultant, am open to referral .

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Hey everyone, I’m quite new to this platform and would love to meet some professionals from different trades/ stages! I’m an interior architectural designer by trade, currently partaking my Part 2 RIBA Qualification in the U… more

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So I'm the only black advisor in my office and I feel so out of place. I walk into meeting early and people won't notice I'm there and everyone wears really expensive shoes and clothes. Th… more

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I’m a new CSM (9 months) and I work at a company that doesn’t invest much in its CSM team. I’ve been struggling because as time goes on I feel more and more like a token hire. We have no play book/structure, no C… more

Been in an all encompassing customer service role in a non-profit for 5+ years and wanted to knows how and if it’s possible to switch to a customer success role? Is that a stretch or are all the skill… more

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Are there any restaurant/hotel people here?

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