I’m a new CSM (9 months) and I work at a company that doesn’t invest much in its CSM team. I’ve been struggling because as time goes on I feel more and more like a token hire. We have no play book/structure, no CSM tool and I’m current organizing all 95 of my clients on spreadsheets while also handling presales trials with a salary under 50k.

Long story short: I’m searching for mentorship or to be pointed in the direction of a good course so I can help the clients I do have while I’m here

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Hey Raijann- Ive been there Im so sorry. That is such a hard space to be in (hence me leaving my current job). Have you looked into using a project management tools like Asana or Click Up? I built my whole companies playbook on Click Up over the last year. There is no way we could have managed the day to day OPS without it.

As basic as it seems a simple excel spreadsheet. Start small then work your way through the biggest problems.

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Hi Fishes,

I got an offer of 14.5LPA and current CTC is 6 LPA. Management want to retain me. Director approached me and said, we want you to stay here but do not expect 14 from us, HR will reach out to you but you need to come down.
How much should be good to get retained? Please suggest.
EOY 6.7

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Hello Everyone!

The mods are thinking of starting a weekly series where we breakdown the compensation / salary of an in-house counsel offer. It will include variables like location, YOE, alma mater tier, company sector, and company size.

Would this be of interest to the community?

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Will I be getting the joining bonus with the first month salary or will I get that after 3 months ? Ps: I joined on 16th august and my first salary is due on 30th September.

Ok attempt 2 at demystifying partner comp:

This Q is going to spark some debate. Are the following ranges for average comp for partner with 2-3 YOE accurate? (Not meant to diminish any firms!)

Group 1 - MBB, Tier 2 - Kearney, LEK etc, “deep specialists” - ZS, OW etc: $750k - $1.5M
Group 2: B4, “broad specialists” - Navigant, W. Monroe etc: $400-600K
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Found out I’m making $20k less than someone in same role (share similar experiences and both started over a year ago). Brought this up to my manager who encouraged me to talk to her manager (VP of department) if I felt comfortable. Scheduled a meeting with the VP, brought my facts, and politely asked if I could have a raise. She obliterated me. Said it was disrespectful to come to her and ask such a thing, unacceptable to be talking about salary with others, etc.

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Thanks!

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Hi Fisher and sharks.

Which company is good for Job security and work life balance.

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HCL 20 LPA + 1.6L Relocation bonus
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Tata Consultancy HCL Technologies Accenture CyberArk

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CGI : CTC :31, Fixed : 30 , 50K JB
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Hi all, has anyone heard of Eagle Hill Consulting firm?

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Additional Posts in Success in Black

Selling 2 Sunday Tickets for Essence Fest!

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Hi everyone. I am currently a school counselor. I am considering a career change. I have become interested in CSM roles? Does anyone have experience transitioning from education to CSM. Or are there any thoughts on if that would be a realistic career change. Any thoughts are appropriated.

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Hey everyone, I’m quite new to this platform and would love to meet some professionals from different trades/ stages! I’m an interior architectural designer by trade, currently partaking my Part 2 RIBA Qualification in the UK. For anyone interested in design, I’m the cofounder of the 1:100 Architecture Podcast, 7 women of colour and seekers of change in the real of architecture and design.

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