How do you deal with the emotional toll of dealing with clients' financial anxieties and fears, especially during times of market volatility? I can crunch numbers and crack the code when it comes to figuring out the best solution, but I do not use my words to console or enthuse someone about a brighter future. I'd love some tips or other ways you've figured out to do this.

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Show genuine understanding and listen attentively to their concerns. Sometimes, clients just need to feel heard. It's okay if you're not the best at 'consoling'. That's not what your profession is anyway. Present them with facts on whatever they are anxious about, if they are available to you. That's the best you can do!

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