I have tried everything to cancel a NYT subscription. Customer service insists there is no account and I am in the clear, yet I keep getting the same $4 charge every month. Anyone knows what the f* I can do about this?
I’m honestly thinking about closing my bank account (directly billed there), and start over 🥴

likefunny
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Can you report the charge to your bank and have them block it?

like

treat it as expert market research and get it reimbursed 🤪

likefunny

Is it maybe thru the Apple Store ? In that case you could cancel from your iPhone settings

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Nope, expired in 2020 🤦🏻‍♂️

Never seen it directly take money out of a bank account before.

like

Debit card is frozen already so no idea what other thing it could be - it posts directly to checking acct

Call your bank and express that you don’t authorize any further charges from them. These are most likely considered electronic fund transfers and subject to federal law. Your bank can block them. Important to note that you may not get your money back for old ones, as it could be claimed you used the services. But explain the situation and they should be able to block them going fwd.

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NYT getting so desperate for money they going the AOL route

likefunny

If it was CC I would tell them to cancel. Not sure about a bank account. I would call the bank before cancelling with some documents from NYT saying there is no account.

I had the same problem last year after requesting cancellation via phone. I recall using the online chat agent to follow up and that person was able to resolve the issue. I also called AMEX and had them block future charges.

OP said it didn’t come from credit card but rather directly to banks account

Tweet at them lol

Is it NYT food by chance? That’s a separate cancellation

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