Nothing like being told 'that's not your job' but still expected to fix things and even when you're forced to, still get in trouble, catch 22 in cooperate.
Even worse when you try and hold responsibility 'X told me and gave me permission' still my fault lol

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Document, Document, Document. The best thing about IT support is no one documents anything so if you do, you are more believed when things hit the fan. Email your supervisor “Confirming your direction of X,Y,Z”

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Boy do I have news for you lmao
Short story, HR wasn't happy I did.

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