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Network for black customer Success professionals, allies and advocates
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Hello everyone.
I am curious if anyone here with health and/or life insurance sales experience has any pointers on getting started in the industry?

I have passed the insurance exam and will be applying for my license next.
I w… more

Hey everyone! I'm still in the midst of my own Customer Success job search, but wanted to share this nifty (and free) resource that was shared with me: https://briansjobsearch.com/

This will let you aggregate job searching for specific roles. It's got some kinks, but I've found a decent amount of roles this way. (FYI, I am not Brian and have no clue who it is, haha)

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Hi guys, my name is Tiffany Thompson. I’ve been laid off from my human resources position for about three months now currently still looking for work. I’m super embarrassed to ask would anyone possibl… more

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Hi there everyone I’m looking for a remote project management position or a Ux design position or truly any remote position I’m absolutely ok with traveling for work if needed not relocating because I… more

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I am an MBA Marketing graduate from DePaul University Kellstadt Graduate School of Business looking for roles in sports and entertainment marketing. I am based in Chicago with extensive experience in events… more

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Anyone hiring? Let me know some great companies!

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Hello everyone!

I was recently involved in several embarrassing and demoralising situations at a company conference. A non-black colleague of mine had a little too much to drink and felt it was ok to u… more

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My spouse is a black woman in pediatric nursing and she’s been unhappy for a while now and looking to move out of medicine but doesn’t want to take a pay cut. Any suggestions on fields she could explo… more

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Can we talk about being BLACK in the workplace. Its draining!! Alsooo can we talk about the COONS at the workplace. Making it harder for us!!!!

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Hello! New to this bowl. Looking for a possible remote CSM role or associate. I already have certifications in it and have done a little bit of tech sales and technical recruiting but it’s not somethi… more

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Selling 2 Sunday Tickets for Essence Fest!

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The true reason why some ppl prefer to work from home. This response is hilarious lolll but so true 😕

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I want to apply for the Google Apprenticeship for Project Management. Any advice?

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Hi everyone. I am currently a school counselor. I am considering a career change. I have become interested in CSM roles? Does anyone have experience transitioning from education to CSM. Or are there a… more

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Hello everyone am new here, I work with nonprofit organizations as a fundraising consultant, am open to referral .

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Hey everyone, I’m quite new to this platform and would love to meet some professionals from different trades/ stages! I’m an interior architectural designer by trade, currently partaking my Part 2 RIBA Qualification in the U… more

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So I'm the only black advisor in my office and I feel so out of place. I walk into meeting early and people won't notice I'm there and everyone wears really expensive shoes and clothes. Th… more

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I’m a new CSM (9 months) and I work at a company that doesn’t invest much in its CSM team. I’ve been struggling because as time goes on I feel more and more like a token hire. We have no play book/structure, no C… more

Been in an all encompassing customer service role in a non-profit for 5+ years and wanted to knows how and if it’s possible to switch to a customer success role? Is that a stretch or are all the skill… more

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Are there any restaurant/hotel people here?

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