Retail & Hospitality

Do you think great service can be taught, or is it something people naturally have?
I’ve worked with people who made it look effortless and others who learned it over time.

What current S.M.A.R.T. Goal you're working on? It doesn't have to be huge or lofty. But if you're not working towards something continuously you'll never grow or advance. I’m currentl… more

Every workplace has that one coworker who can calm down a difficult customer in under a minute. What’s the most impressive customer service skill you’ve seen from a teammate?

I’ve noticed that the best customer experiences usually start with a supported employee, not a happy customer. What’s something a manager did that immediately made your shift easier?

What's your favorite thing about where you work other than your coworkers? For me it's my benefits. Granted I have 13 years tenure so that affects it but the amount of vacation time I get is a… more

Bleh, Apple is releasing another updated loaded with AI features. I've never found much use for the AI features they already have. Does anyone like these new AI packed updates? It just feels like … more

I couldn't get a reference for a job as the store is now closed ,what can you do in this situation? They only want professional references and I have a big gap as raising children etc.. I'm fr… more

Does anyone else find store layout interesting? I was learning a little bit about how product is placed and how the flow through a store is designed to subconsciously move customers toward different p… more

I had a recruiter reach out for an interview for a District manger position. I have 30 years of being a District manager and a Operations leader. Are there any tips someone can share with me? What sho… more

I have revamped my hourly and manager resumes countless times. With so much experience and passion for the Food and Beverage industry. Yet I am having difficulty landing a phone, virtual, or in person… more

Far be it from me to rat someone out for playing hooky. However, I have a coworker who calls off sick several times a month, and since we're often scheduled together, I have to pick up their slack… more

Quick story short I lost my job, got fired because I accidentally slept pass through my shift and my alarm didn’t wake me. Strict rules. Anyway I’m about a month jobless and my biggest concern is why … more

I don't know if my manager's expectations are unrealistic and he needs to hire more people or maybe I'm just too slow to handle the workload. But in addition to helping customers and check… more

💭 Do you actually disconnect from work when you're off, or are you always halfway checked in?

Hello so I’m 19 living in the north east of United Kingdom , and I want to change job as not getting offered many hours however I’m having zero luck , any help much appreciated

I would like as a store manager at Suzy Shier to continue developing my leadership skills and focus on growing sales and team performance, as well as ensuring store standards.
Thank you to the district… more

How easy is it to get a job when emigrating from uk.

Retail people! At the store level do they ever do any all building events? Here at the DC they do things like family day, holiday meals and hand out gifts to the team at Christmas. There's even so… more

One thing I’ve noticed in retail: the best managers know how to de-escalate energy, not add to it. A calm leader can change an entire shift. What’s the best management trait you’ve experienced on the … more

There’s a huge difference between a busy shift that feels energized and one that feels chaotic. Usually it comes down to communication. What makes a fast-paced environment feel manageable to you?

Hot take: customers can feel team culture almost immediately. You can tell when employees feel supported versus burned out. Has anyone else noticed that?

What sector of retail are you in? With the holiday coming up will you be busier or slower? I imagine grocery or home improvement will pick up. What about big box and clothing stores. Do y’all see a pi… more

Retail and hospitality really teach you emotional regulation fast.
You can be having the worst day and still have to create a positive experience for someone else.
What’s something this industry taught … more

Hello was wondering how long it take for Purolator to respond in general when applying for job application. A position called utility courier was open and I applied on May 2 when it first open on May … more

Do you actively try and elevate your peers? I always try and both share and learn as much as possible with my peers. I feel like engaging in leadership behaviors, even if you're not a manager, ele… more

Is anyone getting a three day weekend or are we all working through the holiday?

my manager(s) treat me so horrible for no reason at all, and there’s a very small select of us that are treated this way. my managers tell me off even for the slightest thing even wearing the wrong sh… more

I was offered a new job, but they want me to start next Tuesday. Is it wrong for me to give my current job less than a week's notice? I don't want to lose this new job.

Do you have the deal with any "nepo babies" at your job? People who were only hired because they are family or because of who they know?
Fortunately I don't see it a lot. I once didn'… more

A new coworker came up to me and asked for my Snap. He is fully in his 40s, which seems old for someone on Snap. Is it a red flag when older adults are using Snap? His request made me uncomfortable.

Is it worth calling in to ask if places are hiring even if they don't have anything open online? I've been desperately searching for over the past year, submitting applications to a lot of ret… more

I have been working in food service for so long and want to make a change in career such as desk work but with minimal phone calls or at least something that will still be good enough to handle day to… more

When is too early to leave a job?

I begun a new job a month ago and the environment and team members have been awful! I have been screamed at by multiple customers, and a colleague. I've been for… more

👀 Has the state of the job market changed how you feel about your current job?

Looking to change career paths but I’ve been struggling a lot to get any help. I’ve worked in hospitality for the last 7 years since graduating just before Covid and feel like I’ve trapped myself in t… more

Working at the frontline with the community people in retail see the current trends before anyone else. You can usually tell how people are feeling about the economy, stress levels, or even major even… more

I can’t seem to find a job that pays more than $9 an hour. Who can live off of so little?