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Share stories from the front lines dealing with the Karens and Kevins out there.
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When I worked for a large cell phone company I ended up working Christmas Eve. A customers phone was shut off due to being way overdue. Apparently it was my fault his Christmas was ruined because I wo… more

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Spent an hour troubleshooting why a customer's internet wasn't working. Finally realized their modem was switched off. How do you keep from screaming with these simple fixes?

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Some local influencer type demanded free stuff because of her "status". She threatened to give us a bad review. Should I cave to avoid the drama?

likefunnyhelpful

Had a customer ready to explode. Took a deep breath, stayed calm, and actually managed to turn the situation around. They even thanked me in the end! Feeling like a conflict resolution ninja.

likeupliftinghelpful

Paisley sun deck with a ocean blue chair top of a umbrella

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Valantine's day or sweetest day

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"Get a real job." Most stuff customers come up with doesn't phase me, but damn that one stings a little. As if dealing with people like you isn't a "real job".

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Had a woman get absolutely furious with me today for not asking to see the back of her credit card and verify her ID. Called my manager over to complain and everything. I've never even been asked … more

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I work for a lawn care company. One of the questions we ask new customers in addition to their address is what color their house is - just to give our techs a visual cue that they are in the right pla… more

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Working in food someone ordered 20 sandwiches and 20 sides it came out to like $180-$215? The man came back 2 days later saying he wanted a full refund for the food. All he brought back were the empty… more

likefunny

I had an interview at Pizza Hut they did a background check it came back haven’t heard anything does the background check mean I got the job

likeuplifting

Retail peeps, do you get customers trying to return things that look like they're 100 years old? Had a woman try to return her son's soccer cleats that he very clearly wore for an entire seaso… more

likefunny

Ever had a customer totally cross a line? Had someone follow me from my shift to the bar I went to after. Yikes.

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Can anyone give me advice on how to get into the interior painting business? I live in ohio and I'm a single mom. Things are hard, but I need a profession.

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The challenging Customers or Clients are the ones we can always learn from.

likesmart

Who else secretly looks forward to getting a customer who's a bit much? They can really spice up an otherwise boring day.

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I admire a good deal, but some people take it WAY too far. Misusing coupons, expired ones, even fakes...what are your craziest stories?

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Anyone having a hard time finding a job it like people are updating there profile at all. If anyone knows any job I have experience in customer service and restaurants open to anything at this point

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Had a customer coming to pick up a prescription right before closing. However, she forgot her id, and had to go back to car for. (Ended up closing 10 minutes later.) Shouldn’t your id be in your walle… more

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"I know the owner" Okay, and? Well....the owner was standing right next to me. They had absolutely never seen each other before. Love it when customers get caught in their own lie 😂

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My experience with T-Roc was a waste of time. The background check took two weeks and still nit back yet. A job I just took making more money and background took two days. I lossed out on money waiting on … more

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What do you do when you genuinely want to help a customer, however they are being unreasonable and refusing to give you any information to help them? Advice?

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They know EVERYTHING about you if you run a business or
even yourself you havent got a hope in hell They will bring
you down. It used to be the accountant now they have you
on a flick of abutton wait till you find out wh… more

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What is your biggest frustration or pet peeve you encounter in your position?

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Getting scrutinized by management because me being on the phone didn't catch a 3rd party tech at the physical location kick the keyboard cable out from the back of a computer disconnecting it so n… more

likefunny

How do you handle situations with people do not want respect your decisions? I worked as a merchandiser manager in a kitchen supply warehouse, I am going to vacation next week and I was trying to set … more

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Worst customer of the week?

likefunny

Regular comes in today and I don't serve him all the time so I didn't remember his order without asking, and then he goes OFF at me that he's been here every day for the last 3 years it sh… more

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Gas stations by far the craziest if it's in a certain type or area.

This is a main reason I talk myself out of doing that job again. Years ago when I worked at one, for night shift. Some drunk driver reversed… more

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Long story short with company 15 years worked all thru Covid insane hours. Received last raise for 3 years. Average 1$ per year. After multiple regional changes transfers and economic hardship across … more

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Ever have anyone that really scared you?

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Most of the time customers would become upset or impatient for reasons I’m sure we all can understand like: the pharmacy being down, or coming in for a product the store website said was in stock but wasn’t… more

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Worst customer of the week?

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This woman has been the bane of my existence since I started working here. She orders different things every time and like on some of the same things. So this salad she'll get it one way really sp… more

likefunny

Restaurants, hospitality, or retail: make your argument for why your customers are the worst and we'll see who really suffers most.

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Have you noticed if customers are worse in luxury/higher end places or lower end?

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I'm imagining that Costco is addressing card sharing because there's droves of people coming in together at once, not just like a plus one situation. Because if the latter what a stingy compan… more

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I'm sorry but how long do you give people patience when they are using their phones to pay and like the first card doesn't work and they want to try again and then they're like oh there… more

likefunny
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