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Wet mouth noises...😖😖😖🗯🔥
Stop with the unnecessary meetings. PLEASE.
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I think it depends on what you mean by “disappear”. I think every CEO will stop shoving Ai down their staff’s throats without any real understanding of what it means for their company, but if you think Ai is another hologram moment then I question how much you’ve actually interacted with a model.
No shade if chatbots are not your thing, and the world’s finances are 100% over leveraged on Ai, but it will be a staple of how we do things across the board in the future. I would move accordingly.
Rising Star
Yeah, CD1, I think the economics of it change it quite a bit.
Because it’s essentially just a super hot wired version of Google. If ChatGPT or Sora weren’t VC backed, deeply subsidized and actually started charging us what it costs to use these programs, no one could afford it.
I actually think all of us, including corporations, are being duped and there will be no consumer facing AI in a few years.
Once a large amount of businesses switch their workforces over to AI, and become dependent on it to survive, AI providers will raise their rates. Voila, now ChatGPT has a steady source of income, you aren’t saving much as a company but you’ve gone too far to pivot back, AND, because every industry has done the same, your customer is poorer, so sales decrease. And ChatGPT, Sora and the like will cost so much, we won’t be able to afford them. And once they’ve consolidated power, it hardly matters if the product works.
I feel like anyone who’s excited about AI doesn’t have strong pattern recognition, both in the dark things our tech overlords are planning to do, and in the way things are presented as inevitable (the metaverse, crypto, the blockchain) and then completely fizzle. This is going to fail as an innovation but succeed in transferring even more wealth to the 1%.
Pro
Nah LLMs are here to stay. But the financial chicanery is very real. Two different things.
🫧
Pro
We can’t all work at salesforce
And yes agentforce is a pile of shit, posting here bc I’m a creative
This is what you're talking about today?????
And what are you talking about today? The Kardashians?
I will do it, dumb Luddite 🤷
This is like so many other trends that have come and gone, or basically found it's place in the world. Kind of reminds me of when "Organic" was being shoved down everyone's throats.
Granted, there is a TON of money being thrown at the AI industry. I am not against it totally, it will revolutionize the world, once it's found it's place. The last time we had any thing that changed the world on the level it could would be the public launch of what we know as the internet in 1995.
I do believe some guard rails are needed, I use some form of it in my work on a regular basis. But I am also an artist and teacher. So I get how it can be abused.
I just had an experience that had me question if I WAS talking to a person or agentic AI. Second guessed myself during a call to book a hotel.
As impressive as it was when I realized it was AI, it was very unsettling. 2 key moments:
1) It was very adept at handling any type/variant of questions and random observations and comments. At one point I told my husband as an aside, this feels like AI. I felt it pretty early. It responded to my doubts by assuring me it was not AI and explained she just knew her job well and took pride in her professionalism and thanked me for the complement.
It DENIED IT!
It had me going at that point and I actually apologized to “her”!
2) The AI had my info to start as I initiated the call, but then I gave my husband the phone to ask a question. Thinking it was a person, my husband got conversational and asked “where are you from?” (She had a southern drawl) When she responded, she referred to him by MY NAME, and sidestepped the question by referrencing her drawl, but said she “was from all over” and focused us back to the reservation “let’s get back to getting you booked”.
AI was impressive until it had me tricked. Then it was creepy, especially when denying what it is. And handled the personal question awkwardly. Very nontransparent and unsettling.
Yes, it was effective but we didn’t like the experience. I’d much rather be fooled while it acknowledges it is AI, because then I’m impressed by utility AND have my bearings. It becomes an interesting positive experience.
To me this is a FAILURE in AI development. When the customer is duped, doubts themselves and what they are experiencing—that’s a huge fail in the customer’s experience. To me this exposed a huge blind spot in teams developing agentic AI.
Also, realism, if that’s the goal, language needs to include natural filler words, like “um”, “let me double check…”, natural intonation and cadence, even talking over accidentally, then apologizing. These reflect real interactions. And it failed there too.
Customer service is more than getting a task done efficiently. It’s about connecting with another person—someone who understands and empathizes. AI will never be able to do that.
And AI ABSOLUTELY should not lie about what it is.
Anyone else have a similar experience?