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I say you missed out on an opportunity to learn a new skillset and take that elsewhere
I mean most network equipment isn’t that heavy and replacing RAM isn’t that hard either. If you are unable to physically carry certain equipment you could ask to make use of other equipment like platform dollies or even lifts to put equipment inside a rack.
It feels to me you just quickly said no without the willingness to learn, compromise or find ways of making it work. As a manager I would find it frustrating as well.
Most replaments are done in place.
Rising Star
The worst thing you can say is "that is not my job." People who pitch in and help with anything that needs to be done are usually the people who get promoted or keep their jobs when there are layoffs.
However, it is appropriate to set expectations. You can tell your boss, "I have never done this before, but if someone can help me I am happy to learn" or "I am not as strong as [other guy], I am going to need assistance if the equipment is heavy." My point being, just saying "No" isn't the way to handle this.
I totally get how frustrating that must have been. It's not fair to compare you to someone with a different skill set and physical ability. Everyone has their strengths, and you shouldn't be pressured into something that feels unsafe or outside your expertise. Standing your ground was the right call, in my humble opinion.
Well, i dont mind replacing a ram in laptop if i am given right tools, which we were not, and we asked about, not every ones nails are strong to open up that stubborn back of laptop. Additionally, they were not providing the dollies either, which is frustrating. My manager once helped carry the huge server (2 of us did) and she was also frustrated about the situation!!!
Adding to that, I had an incident where i opened a huge Graphics computer’s flap in front of my client, and it fell off, he was quite upset with that and said what are you doing? Do you not know how to open the computer? Since then i haven’t had courage to do this in front of anyone standing over my head or if you could say, at all 😷😷
It would've been best to ask for resources. If you need a ladder to climb to do it. you ask for it. But, to not even try to accomplish the task. That blows me mind. There's always an opportunity to learn something new. You cannot squander those opportunities.
Is this fair? Can I say no to do the work I don't feel comfortable doing?
You could try if you would like to keep that job. The heavy lifting...clearly no, but the part that was accessible to you, you could have tried to do it.... I am willing to try, regardless what it is, if it is safe for me, the rest is in attitude
Were you at least open to the idea of learning how to? Hardware tasks only look intimidating until you've interacted or worked with it a few times. Maybe ask if there's something assistive I'd you think the equipment is too difficult for you, or for the work to be done in pairs with the person that you mentioned?
Definitely fair that you said no but I am glad I haven't experienced this. I would be really frustrated if I got compared to a coworker because you are two different people and they shouldn't assume that you both work the same. Sorry that happened.